Lisa Frey
Raymond,CA
Summary
Driven professional with a proven track record in customer service and asset protection, notably at Chukchansi Gold Resort. Excelled in roles requiring customer assistance, work ethic, and integrity, enhancing customer satisfaction and reducing loss inventory. Skilled in both cash handling and loss prevention, demonstrating patience, empathy, and a results-driven approach.
Overview
23
23
years of professional experience
Work History
Cashier
Chukchansi Gold Resort
Coarsegold, CA
11.2019 - 03.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Bartender
Frontier Inn
Raymond, CA
07.2016 - 10.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Asset Protection Associate
Sears Department Store
Modesto, CA
12.2004 - 06.2005
- Controlled reduction of loss inventory by protecting company assets.
Loss Prevention Officer
Gottschalks Department Store
Modesto, CA
01.2001 - 12.2004
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Front Desk Receptionist
Lushez Looks
Modesto, CA
06.1997 - 08.2000
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
Emergency Medical Technician - Emergency Medicine
National University
Fresno, CA01.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Chukchansi Gold Resort
11.2019 - 03.2020
Bartender
Frontier Inn
07.2016 - 10.2018
Asset Protection Associate
Sears Department Store
12.2004 - 06.2005
Loss Prevention Officer
Gottschalks Department Store
01.2001 - 12.2004
Front Desk Receptionist
Lushez Looks
06.1997 - 08.2000
Emergency Medical Technician - Emergency Medicine
National University