Lisa Fuerbringer
Manitowoc,WI
Summary
Scheduling Coordinator with a strong work ethic and commitment to expanding professional abilities. Demonstrates consistent skill development and a proactive approach to meeting deadlines.
Overview
13
13
years of professional experience
Work History
Scheduling Coordinator
Homecare Health Services & Hospice
Manitowoc, WI
07.2021 - Current
- Scheduling for Skilled and Hospice Nurses, Physical and Occupational Therapy, Home Health Aides, and Companion staff with Vincent Software.
- Facilitation of communication between patients and staff members regarding time-sensitive matters related to scheduling, changes in client condition, and care plan updates, per established agency protocol.
- Developed and managed the weekend OnCall Schedule for the Home Health Aides.
- Participated in some aspects of billing, such as data entry of the Oasis Forms, and verifying visits.
- Assist in fielding incoming calls on a multi-line system, making copies, faxing client documents, and other administrative tasks, as needed.
Certified Nursing Assistant
Homecare Health Services & Hospice
Manitowoc, WI
06.2011 - 07.2021
- CNA Current in the State of Wisconsin.
- Supported patients in managing personal hygiene, feeding, ambulation, and overall wellness based on individualized care plans.
- Provided hands-on nursing care in accordance with agency policies and procedures under the guidance of the case manager.
- Observed and reported unusual symptoms and changes to the case manager.
- Always used infection control practices implemented by agency protocol.
- Demonstrated empathy and effective communication during end-of-life process.
- Complete charting/documentation using a digital application as to what was completed during each visit.
Education
Bachelor of Arts - Business Management
Silver Lake College
Manitowoc, WI05-2003
Bachelor of Arts - Medical Secretary/Medical Transcription
Lakeshore Technical College
Cleveland, WI05-1993
Skills
- Schedule Management
- Data Entry
- Verbal and written communication
- Customer service and support
- Detail Orientated
- Problem Solver
References
References available upon request.
Timeline
Scheduling Coordinator
Homecare Health Services & Hospice
07.2021 - Current
Certified Nursing Assistant
Homecare Health Services & Hospice
06.2011 - 07.2021
Bachelor of Arts - Business Management
Silver Lake College
Bachelor of Arts - Medical Secretary/Medical Transcription
Lakeshore Technical College
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