Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

LISA FULLER

Hubert,NC

Summary

Dedicated professional with extensive experience at Cny Ddso, excelling in compassionate client care and medication management. Proven ability to build strong rapport with patients while ensuring safety and compliance with state regulations. Skilled in documentation and community advocacy, fostering a positive environment that enhances patient well-being and independence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

DSA

Cny Ddso
Cortland, NY
01.2020 - 06.2025
  • Tracked and reported clients' progress based on observations and conversations.
  • Aided with mobility and independence for disabled individuals, and continually monitored for safety.
  • Enhanced patient well-being by supporting participation in recreational activities.
  • Maintained a clean and well-organized environment for client happiness and safety.
  • Followed the care plan and directions to administer medications.
  • AMAP certified, medication log and ordering, Medication Specification Sheets.
  • Advocated for individuals on community outings and doctor's appointments
  • Completed TIMES
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Transported clients to doctors' appointments and errands.
  • Documented current patient information to update vital signs, behaviors, eating habits, and weights.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Liaised between doctors and patients about care plans, progress, and changing health conditions.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Assisted patients with bladder and bowel needs by helping to restroom.
  • Educated families and patients on potential plans for health care, including physical therapy and other options.
  • Staying current on all SLMS trainings

Developmental Assistant 1

Central New York DDSO
Cortland , NY
06.2023 - 05.2024
  • Completing the IRA schedule, including scheduling block vacations, approving or disapproving time off requests, change of shift requests, and casual time off.
  • Submitting TIMES for staff, and tracking T&A.
  • Approving ET/OT.
  • Completing assignment sheets and making sure all documentation is completed
  • Scheduling outings, making sure individuals have advocates, and all needs met.
  • Acumatica - ordering money for the individuals. Logging money in and out, logging in and out inventory, completing monthly audits
  • Handling petty cash and reimbursement paperwork monthly, and audits.
  • Completed all monthly paperwork, entered fire drills, entered maintenance requests, and followed up when needed.
  • Ordering supplies for the site.
  • Completing PPE inventory by the due date each week.
  • Creating a positive working environment.
  • Training and retraining staff as needed.
  • Managing time-completed DA1T tasks and working in the minimums during scheduled shifts
  • Attending Life Plan meetings and working closely with clinicians, and other members of the team.
  • Staying current on all SLMS trainings, and keeping track of staff's SLMS trainings.
  • Attending trainings as suggested by mentor/DA2/DA3

CNA

Cortland Park Rehabilitation & Nursing Center
Cortland, NY
10.2017 - 12.2020
  • Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Conducted routine checks on standard patient vitals, including blood pressure, and heart rate.
  • Used mobility devices to transport patients.
  • Managed and maintained patient rooms, shared living areas, and nursing stations.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information on the patient's chart.
  • Facilitated activities of daily living, including personal hygiene management, feeding, and ambulation.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Assisted patients in ambulation and transfers using proper body mechanics.

Cashier

Kwik Fill Red Apple
Cortland, NY
12.2011 - 10.2017
  • Was able to make bank runs for change if we needed it, and also get in the lotto machine for change if the banks were closed.
  • Helped with ordering as well as filling out bill to sheets to see what was needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted with purchases, locating items, and signing up for rewards programs.
  • Operated the cash register, collected payments, and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Resolved customer complaints, and escalated worsening concerns for remediation.
  • Verified customer identification for alcohol, or tobacco purchases.
  • Assisted managers and assistant managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.

Education

GED -

Cortland Junior-Senior High School
Cortland, NY
02-2007

Skills

  • Compassionate client care
  • Client safety and first aid
  • Behavior redirection
  • Nutrition
  • Client documentation
  • Knowledge of state regulations
  • Healthcare
  • Community activities
  • Cash management experience
  • Spreadsheet management
  • Database management
  • Proper phone etiquette
  • Coordination skills
  • Housekeeping
  • Medication administration
  • Meal preparation
  • Time management
  • Documentation compliance
  • Friendly, positive attitude
  • Rapport building
  • Team collaboration
  • Problem solving
  • Flexible and adaptable
  • Computer skills
  • Supervision and leadership
  • Team management
  • Community advocacy
  • Medication management
  • Vital signs monitoring

Certification

  • Licensed Certified Nursing Assistant, 2018
  • ARC CPR & First Aid Training 04/25/2024
  • Med Training/ AMAP recertification 03/04/2025
  • Enriching Individuals Lives through choice and inclusion The HCBS setting rules training 9/13/2023
  • Justice Center Code of Conduct Acknowledgement 06/08/2025
  • Equal Employment Opportunity and Workplace Discrimination Prevention 06/20/2025
  • Prevention of Workplace Violence 05/02/2025
  • Annual Training for Choking Prevention 05/02/2025
  • Medicaid Compliance 05/02/2025
  • Praise- Promoting Relationships and Implementing Safe Environments 05/02/2025
  • Infection Control, Bloodborne Pathogens, and Tuberculosis Refresher 05/01/2025
  • NYS Rights to Know Law 05/01/2025
  • Information, Cybersecurity, and Privacy Awareness 05/01/2025
  • Privacy and Security of Health Information 04/29/2025
  • Gender Identity in the work place 04/29/2025
  • Internal Controls 04/29/2025
  • Division of State Operations Overtime Checklist 03/03/2025
  • COELIG on Demand Ethics training 01/05/2025
  • N95 Respirator Protection Policy 01/05/2025
  • Promote level 2 Refresher 11/21/2024
  • Fire Safety level 1 Annual Refresher 05/23/2024
  • Promote level 1 Refresher 03/01/2024
  • Willowbrook 03/01/2024
  • Essentials of Supervision- The New supervisor- Making the Transition 11/28/2023
  • EHR Overview Recording 05/16/2021
  • Statewide Standardization of levels of Supervision for Individuals Receiving Services 04/26/2021
  • Vehicle Safety 12/28/2022
  • Wheelchair Securement 12/28/2022

Training

  • Supervisor Training, 03/10/21
  • Supervisor Training, 04/07/21

Timeline

Developmental Assistant 1

Central New York DDSO
06.2023 - 05.2024

DSA

Cny Ddso
01.2020 - 06.2025

CNA

Cortland Park Rehabilitation & Nursing Center
10.2017 - 12.2020

Cashier

Kwik Fill Red Apple
12.2011 - 10.2017

GED -

Cortland Junior-Senior High School

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LISA FULLER