Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Gagliano

Advance,NC

Summary

Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

24
24
years of professional experience

Work History

Executive Assistant

NBCC Foundation
05.2018 - Current
  • Work with senior management to initiate new projects and assist in various processes.
  • Update and maintain confidential databases and records.
  • Support executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Volunteer to help with special projects of varying degrees of complexity.
  • Provide professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Serve as a liaison between departments to facilitate effective communication throughout the company.
  • Use advanced software to prepare documents, reports, and presentations.
  • Deliver exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Organize and coordinate conferences and monthly meetings.

Executive Assistant to the President

NBCC & Affiliates
06.2024 - 04.2025
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.

Inside Sales Representative / Showroom Consultaant

Dillon Supply
07.2015 - 02.2018
  • Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Inside Sales Representative

Insteel Wire Products
01.2001 - 07.2015
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Education

Bachelor of Arts - Business & Real Estate

Univ of South Carolina - Coastal Carolina College
06.1988

Skills

  • Proficient in Excel spreadsheets
  • Detailed documentation management
  • Meeting organization
  • Trustworthy and reliable
  • Experienced in various software applications
  • Event catering management
  • Comprehensive document organization
  • Client service expertise
  • Effective time management
  • Administrative management
  • Structured agenda creation
  • Team development
  • Experienced with video communication platforms
  • Senior-level schedule oversight

Timeline

Executive Assistant to the President

NBCC & Affiliates
06.2024 - 04.2025

Executive Assistant

NBCC Foundation
05.2018 - Current

Inside Sales Representative / Showroom Consultaant

Dillon Supply
07.2015 - 02.2018

Inside Sales Representative

Insteel Wire Products
01.2001 - 07.2015

Bachelor of Arts - Business & Real Estate

Univ of South Carolina - Coastal Carolina College

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Lisa Gagliano