Lisa Galbraith
Shelton,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My experience and skillset support a diverse population and provides me the ability to make life connections that support the cliental that I work with.
Overview
6
6
years of professional experience
Work History
Client Recovery Supervisor
Aware Recovery Care
North Haven, Connecticut
06.2021 - Current
- As a support to other Client Recovery Advisors (CRAs), the role of Lead Recovery Advisor requires demonstration of leadership qualities and a proven ability to practice evidence-based client care
- Lead Client Recovery Advisors serve as a frequent point of contact for both Agency Leadership and regional team members
- Lead duties include:
- Report directly to CRA Manager.
- Provide individual, group and in-field supervision to CRAs.
- Provide appropriate documentation for individual, in-field and group supervisions.
- Provide support to CRAs facing challenges with client engagement, crisis management, and issues with team splitting and team cohesion.
- Provide mentoring to new CRAs.
- Review CRA schedules and documentation weekly.
- Monitor client cancellations and potential client engagement issues.
- Participate in multi-disciplinary team meetings and clinical case reviews.
Client Recovery Advisor
Aware Recovery Care
North Haven, Connecticut
05.2019 - 06.2021
- Part of a multi-disciplinary substance use disorder treatment team, guiding and directing clients through an intensive, in-home, addiction treatment program
- Client Recovery Advisor duties include:
- Provided emotional and practical support to individuals in recovery from substance use disorders.
- Assisted clients in recognizing triggers that lead to relapse and developing strategies to manage them.
- Conducted assessments of client needs and developed individualized service plans accordingly.
Intern
Aware Recovery Care
North Haven, Connecticut
04.2018 - 05.2019
- Shadowed senior staff on client visits.
- Educated clients about available community resources for additional support after discharge from treatment programs.
- Ensured compliance with applicable laws and regulations related to confidentiality of health information.
- Active participant in weekly case reviews with clinical staff to discuss client progress towards recovery goals.
Education
Bachelors in Psychology/Behavioral Health - current -
Southern New Hampshire University
Associate of Science in Human Services -
Housatonic Community College
Skills
- Electronic Health Record (EHR)
- Motivational Interviewing
- Self Starter
- Crisis Intervention
- Ability to manage multiple priorities
- One on one individual counseling
- Group counseling facilitator
- Staff supervision
- Microsoft Word - Excel - PowerPoint
- Case Management
- Care Planning
- Schedule Management
- Effective Communication
Accomplishments
- Behavioral Healthcare Specialist certification
- Certified Addiction Counselor
- Mental Health First Aid
Volunteer Interests
- Red Cross
- Girl Scout
- EMS
- Volunteer Fire Department
- ASPCA
- Food Bank
References
References available upon request.
Timeline
Client Recovery Supervisor
Aware Recovery Care
06.2021 - Current
Client Recovery Advisor
Aware Recovery Care
05.2019 - 06.2021
Intern
Aware Recovery Care
04.2018 - 05.2019
Bachelors in Psychology/Behavioral Health - current -
Southern New Hampshire University
Associate of Science in Human Services -
Housatonic Community College