Lisa Gann
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
ACLG Associates
02.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Facilities Manager
Leadec Industrial Services
05.2023 - 12.2023
- Managed spending to ensure adherence with budget
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Delegated work to staff, setting priorities and goals
- Trained, managed, and motivated employees to promote professional skill development
- Directed and supervised staff performance
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Identified appropriate solutions to minimize issues and quickly solve problems
- Responded to customer inquiries and delivered appropriate information after carefully researching issues
- Coached staff on strategies to enhance performance and improve customer relations
- Researched out-of-stock items to find additional inventory in other store locations.
Paint Shop Supervisor
Leadec Industrial Services
11.2021 - 05.2023
- Delegated daily tasks to employees, streamlining daily progress and efficiency
- Supported regulatory compliance by overseeing all audits to verify protocol adherence
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class work
- Trained employees on tasks and chemical handling
- Responsible for New Hire Orientation, Safety Orientation, and assigning mentors for new employees
- Execute current and establish new procedures and recommend changes in policies/procedures
- Recommend solutions to issues, prevention measures, and other avenues for improvement in safety and quality
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Delegated work to staff, setting priorities and goals
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Trained, managed, and motivated employees to promote professional skill development
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Directed and supervised staff performance.
Cost Improvement/Assistant Site Manager/Paint Shop
Tri-Dim Filter Corporation
06.2018 - 10.2020
- Safety/Quality/Cost, delegated daily tasks to employees, streamlining daily
- Retained records of supplies and tools used and tasks performed for each project
- Maintained daily communication with subcontractors and inspectors to drive forward progress of project
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Employed cost management techniques to maintain budget and increase revenue
- Coordinated schedules of vendors and service providers to handle diverse operational and supply needs
- Reduced employee and subcontractor turnover rate
- Monitored worksite personnel to maintain prominent levels of quality and performance
- Performed routine audits to maintain inventories, supplies, and equipment
- Interviewed and hired qualified candidates to fill open staff positions.
- Enhanced project efficiency by streamlining communication between subcontractors and site personnel.
- Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
Education
GED -
Adult Learning Center
Summerville, SC12.2011
Skills
- Inventory management
- Staff training/development
- Employee scheduling
- Coaching and mentoring
- First Aid/CPR
- Supervision
- Communications
- Team management
- Relationship building
- Employee reviews
- Effective leader
- Team building
- Customer service
- Relationships with key partners, vendors, and clients
- Operations to achieve sustained growth
- Team Direction
- Schedule Coordination
- Employee Supervision and Task Delegation
- Operational Efficiency and Safety
- Service Planning and Scheduling
- Team Building
- Critical Thinking
- Flexible Schedule
- Team Management
- Good Work Ethic
- Active Listening
- Microsoft Office
- Reliable & Trustworthy
- Customer Service
- Problem Resolution
- Conflict Resolution
- Computer Skills
- Friendly, Positive Attitude
- Supervision & Leadership
- People Skills
- PPE Use
- DOT Compliance
- GPS Navigation
Certification
- OSHA 30 Training, 2022
- OSHA 10 Training, 2018
- Safety Leadership Training, 2022
References
- Michelle Kline- (843) 324- 5325
- Daisy Blewer- (803) 636-0956
- Jennifer Martineau- (843) 509-4881
Timeline
Delivery Driver
ACLG Associates
02.2024 - Current
Facilities Manager
Leadec Industrial Services
05.2023 - 12.2023
Paint Shop Supervisor
Leadec Industrial Services
11.2021 - 05.2023
Cost Improvement/Assistant Site Manager/Paint Shop
Tri-Dim Filter Corporation
06.2018 - 10.2020
GED -
Adult Learning Center