Lisa Gann
Albany,GA
Summary
Dedicated Maintenance Operation Specialist with over 23 years of experience in fleet operations. Proficient in data management, client support, and maintaining SOX compliance. Committed to enhancing organizational efficiency and fostering effective team communication.
Overview
23
23
years of professional experience
Work History
Maintenance Operation Specialists
WM (Waste Management)
09.2017 - Current
- Maintains and administers fleet data within our company maintenance software (COMPASS).
- Data entry of commercial fleet repair, work orders and maintenance of warranty claim reporting systems, including collection and reporting.
- Maintains a consistent communication and relationship with vendors.
- Administers and maintains purchase order requisitions through WM purchasing software systems and maintain SOX compliance.
- Reconciles all fleet purchases including upload of invoices to SharePoint and Coupa.
- Manages daily fuel and hour meter entries and reconciliation.
- Manages all aspects of parts purchasing and inventory control including tire purchasing through the company's internal tire purchase management system.
- Maintains inventory minimum and maximum parts levels and conducts the monthly physical parts inventory count.
- Prepares for all month-end processes and procedures in a timely manner meeting required month-end reporting deadlines.
- Completes and maintains a variety of fleet reports as directed by the Fleet Manager.
- Maintains all fleet filing systems with respect to company policy and government required expectations.
- Assists in the implementation of fleet projects as needed and performs other duties as required by Fleet Manager.
Dispatcher/Customer Service Representative
Advanced Disposal/Veolia Environmental Service/Onyx Waste Services Southeast
12.2002 - 09.2017
- Streamlined daily route sheet generation for drivers in Albany and Cordele, enhancing operational efficiency.
- Analyzed and verified landfill invoices on a monthly basis to uphold financial integrity and accuracy.
- Managed purchase order lifecycle, ensuring accurate creation and receipt through PeopleSoft purchasing software.
- Operated phone systems to address client needs and provide timely responses to inquiries.
- Managed payroll hours maintenance to ensure accurate employee compensation.
- Assisted with data entry for new account setups. Supported management of inventory by tracking excess carts. Maintained accurate records of account entries.
Education
GED -
Dougherty County Adult Learning Center
Albany, GASkills
- Operational productivity
- Organizational proficiency
- Effective team communication
- Project management
- Client experience support
- Process documentation
Accomplishments
Employee of the month of October for the years 2014 and 2015.
Timeline
Maintenance Operation Specialists
WM (Waste Management)
09.2017 - Current
Dispatcher/Customer Service Representative
Advanced Disposal/Veolia Environmental Service/Onyx Waste Services Southeast
12.2002 - 09.2017
GED -
Dougherty County Adult Learning Center