Lisa Garnero
Pleasant Prairie,WI
Summary
Accomplished Beautician with a proven track record at all the salons I have worked at with enhancing customer satisfaction and building strong client relationships. Expert in hairstyling and hair coloring, with a knack for creating personalized beauty experiences. Achieved significant repeat business through exceptional customer service and product knowledge.
Overview
15
15
years of professional experience
Work History
Beautician
Self-employeed
09.2021 - Current
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Accomplished multiple tasks within established timeframes.
Beautician/Salon Manager
Hair Cuttery Salon
10.2018 - 09.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Beautician
Moda Bella Salon
01.2010 - 07.2018
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Education
Associate of Applied Science - Cosmetology
Gateway Technical College
Kenosha, WI06-1995
Skills
- Customer service
- Product knowledge
- Relationship building and management
- Client consultation
- Expert hairstyling
- Hair coloring expertise
Timeline
Beautician
Self-employeed
09.2021 - Current
Beautician/Salon Manager
Hair Cuttery Salon
10.2018 - 09.2021
Beautician
Moda Bella Salon
01.2010 - 07.2018
Associate of Applied Science - Cosmetology
Gateway Technical College
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