Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Garren

Holland,MI

Summary

Empathetic Employee Relations Specialist known for high productivity and efficient task completion. Skilled in conflict resolution, policy development, and employee engagement strategies. Excel at communication, active listening, and problem-solving to foster positive work environment and strong employee relations. Detail-oriented and thorough HR professional bringing in-depth understanding of strategic approaches in employee relations. Focused on strengthening business procedures for behavioral and performance problems. Skilled in investigating concerns, resolving disputes and developing and implementing innovative solutions. Employee Relations Specialist successful at coaching managers on employee relations techniques, legal statutes and motivational strategies to build long-lasting and productive relationships. Encouraging, well-spoken and motivational leader with significant expertise in program leadership, process optimization and benchmarking. Proactive, performance-oriented and dedicated to facilitating cross-functional collaboration that strengthens business at all levels.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Employee Relations Specialist

Gentex Corporation
Zeeland, MI
03.2019 - Current
  • Assisted in resolving employee concerns and workplace conflicts effectively.
  • Managed employee records and maintained up-to-date HR documentation.
  • Implemented initiatives to enhance employee engagement and satisfaction levels.
  • Conducted exit interviews to gather insights on employee experiences at Gentex Corporation.
  • Maintained confidentiality while handling sensitive employee information and issues.
  • Enhanced employee welfare by adhering to established procedures for duration of investigations and disciplinary actions.
  • Responded promptly to inquiries from employees regarding their rights under applicable labor laws.
  • Organized team building activities designed to foster positive working relationships among staff members.
  • Facilitated training sessions on topics such as performance management, harassment prevention, diversity.
  • Cultivated relationships with employees to ensure their well-being and engagement levels are maintained at a high level.
  • Worked closely with HR teams on initiatives aimed at improving morale amongst employees.
  • Conducted investigations into employee concerns and complaints.
  • Provided advice and guidance on employment law, policies, and procedures.
  • Ensured compliance with all relevant federal, state, and local laws related to labor relations.
  • Advised managers on effective communication techniques for handling difficult situations involving employees.
  • Prepared reports summarizing key findings from investigations into workplace misconduct.

Production Group Leader

Gentex Corporation
Zeeland, MI
08.2011 - 03.2019
  • Led production team to meet daily operational goals and maintain workflow efficiency.
  • Trained new employees on safety protocols and production processes effectively.
  • Monitored equipment performance and reported maintenance needs promptly to ensure uptime.
  • Coordinated with quality control to uphold product standards and compliance regulations.
  • Implemented process improvements to enhance productivity and reduce waste consistently.
  • Communicated daily with management regarding team progress and challenges encountered.
  • Assisted in scheduling production runs based on inventory levels and customer demand.
  • Fostered a collaborative work environment among team members for improved morale and teamwork.
  • Coordinated with other departments to ensure efficient workflow.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Regularly communicated with management regarding updates on projects or issues.
  • Drafted schedules for personnel that optimize resources while meeting customer demand.
  • Reviewed daily production reports to evaluate efficiency and identify areas of improvement.
  • Monitored performance of team members and provided feedback on their progress.
  • Provided training for new employees in the use of equipment, processes, and policies.
  • Maintained accurate records of materials used, labor hours worked, and other related data.
  • Assigned tasks to personnel based on individual skillsets and availability.
  • Oversaw the ordering of supplies needed for operations; monitored inventory levels as necessary.
  • Ensured compliance with safety regulations and quality standards.
  • Implemented corrective actions when deviations from standard operating procedures occur.
  • Developed and maintained a positive work environment by providing support, guidance, and direction to staff.
  • Analyzed production data to determine areas where process improvements can be made.
  • Resolved conflicts between personnel or departments in order to maintain harmony among team members.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources, and maintaining schedules.
  • Kept areas clean, neat, and inspection-ready to comply with product guidelines.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Created excellent experience to cultivate customer loyalty and retention.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Met or exceeded target for on-time customer shipments.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.

Team Leader

Gentex Corporation
Zeeland, MI
08.2005 - 08.2011
  • Coordinated schedules to optimize workflow and resource allocation.
  • Trained new team members on safety protocols and operational procedures.
  • Monitored production processes to ensure quality and efficiency standards.
  • Collaborated with cross-functional teams to align project goals and timelines.
  • Provided feedback on team performance to promote continuous improvement initiatives.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
  • Fostered a culture of continuous improvement, encouraging innovation and efficiency.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Evaluated needs of departments and delegated tasks to optimize overall production.

Production Team Member

Gentex Corporation
Zeeland, MI
09.1998 - 08.2005
  • Operated machinery to assemble products efficiently and safely.
  • Collaborated with team members to maintain production flow and quality standards.
  • Followed safety protocols to create a safe work environment for all employees.
  • Assisted in training new team members on proper assembly techniques and procedures.
  • Reported equipment malfunctions to supervisors for timely repairs and maintenance.
  • Maintained a clean and organized workspace to enhance productivity and safety standards.
  • Participated in team meetings and training sessions concerning new processes or techniques.
  • Followed standard operating procedures for each stage of the manufacturing process.
  • Worked collaboratively with supervisors, co-workers, vendors and customers when necessary.
  • Cleaned work area regularly and checked for any potential hazards in the facility.
  • Responsible for packing finished goods in accordance with customer specifications.
  • Inspected finished goods for defects or discrepancies prior to packaging.
  • Performed pre-operation inspections to ensure machines were ready for use.
  • Ensured that all products met quality standards before packaging them for shipment.
  • Verified accuracy of product labels before affixing them onto packages.
  • Recorded daily activities in logbooks and completed other paperwork as required.
  • Loaded raw materials into production machinery as needed.
  • Operated and monitored production machinery to ensure efficient functioning of the line.
  • Attended regular training sessions to increase machine operating skills.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.

Education

High School Diploma -

Pisgah Senior High
Canton, NC
05-1983

Associate of Applied Science - Electrical, Electronics and Communications Engineering

ITT Technical Institute
Grand Rapids, MI

Skills

  • Employee relations
  • Conflict resolution
  • Employee engagement
  • Investigation techniques
  • Labor law compliance
  • Team building
  • HR documentation
  • Workplace investigations
  • Confidentiality management
  • Data analysis
  • Diversity and inclusion
  • HR background
  • Ethics and compliance
  • Coaching and mentoring
  • Disciplinary action management
  • Relationship building
  • HR Policies Understanding
  • Conflict management

Certification

  • Certified De-escalation Training Instructor from Verbal Judo Institute
  • Certified HR Specialist from Michigan State University
  • Certificate in Organizational Inclusion & Diversity

Timeline

Senior Employee Relations Specialist

Gentex Corporation
03.2019 - Current

Production Group Leader

Gentex Corporation
08.2011 - 03.2019

Team Leader

Gentex Corporation
08.2005 - 08.2011

Production Team Member

Gentex Corporation
09.1998 - 08.2005

High School Diploma -

Pisgah Senior High

Associate of Applied Science - Electrical, Electronics and Communications Engineering

ITT Technical Institute

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