Lisa Garrett

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Interacted with vendors, contractors, parents and staff direct activities and communicate instructions.
• Handled student correspondence and tracked records to foster efficiency.
• Screened visitors, updated logs and issued passes to maintain security.
• Coached new employees on administrative procedures, company policies and performance standards.
• Maintained staff directory for school.
• Handled student attendance and discipline records

• Answered central telephone system and directed calls accordingly.
• Greeted vendors, contractors and professional services personnel to properly facilitate repairs and orders.
• Responded to inquiries from callers seeking information.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Operated surveillance cameras for store security
• Performed assigned audits and produced reports weekly and monthly
• Responded to emergencies quickly and efficiently

• Kept information confidential and followed HIPAA guidelines to maintain patient trust.
• Maintained current and accurate medical records for patients.
• Kept office equipment operating by troubleshooting breakdowns, performing preventive maintenance and coordinating repairs.
• Answered telephone calls to offer office information, answer questions and direct calls to staff.
• Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
• Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
• Proofread documents and correspondence for accuracy and completeness.
• Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.

• Recorded information using word processing, dictation and transcription software and equipment.
• Transcribed and edited physician reports from dictation.
• Worked cohesively with physicians and other clinical staff to complete transcriptions.
• Kept information confidential and followed HIPAA guidelines to maintain patient trust.
• Demonstrated excellent skills to understand diverse accents and dialects.
• Applied medical terminology related to provider-specific treatments and techniques.

Type and/or transcribe reports, correspondence for the Chancellor and Vice Chancellor for University Advancement (VCUA); process requests for office supplies, PO's and travel; redesigned filing system for department to prevent loss of important data and maximize available space; schedule appointments; greet visitors; answer telephones; other related duties

• Prepared meeting materials and took clear notes to distribute to contributors.
• Interacted with customers by phone, email or in-person to provide information.
• Created reports and developed improvements and enhancements to automate records and file systems.
• Drafted professional memos and letters support business.
• Checked completed work for proper spelling, grammar, punctuation and format.
• Prepared data by compiling and sorting information.