Lisa Garsee
Tonopah,AZ
Summary
I am friendly, engaging and have a history of delivering excellent customer service in high-volume office, retail and food settings. I have 20+ years' experience of clerical duties. I have general computer knowledge and I am dependable, confident and dedicated to achieve the highest output of quality work. I am hardworking, reliable, and I give 110% all the time. I care about what I do.
Overview
35
35
years of professional experience
Work History
Contractor Payroll Clerk, Inmate Payroll Clerk, Manure Haul biller
Hickman’s Family Farms
01.2021 - 01.2025
- COLLECT AND VERIFY ALL CONTRACTORS HOURS, AND DAYS MISSED FROM WORK USING THE RELEVANT PAY COM SOFTWARE.
- INPUT DATA COLLECTED ENTRIES INTO AN EXCEL SPREADSHEET AND REPORT IT WITH ATTENTION TO DETAIL AND CONFIDENTIALITY.
- HANDLE ALL CONCERNS FROM UPPER MANAGEMENT, CONTRACTED COMPANY OR HIRED CONTRACTORS, RELAY MESSAGES BETWEEN CONTRACTED COMPANY AND HICKMAN’S.
- ACCOUNT FOR AND PROCESS ALL HOURS FOR INMATES AND INPUT INTO A PROVIDED SPREADSHEET.
- HANDLE INCOMING AND OUTGOING PAPERWORK FOR NEW HIRES OR TERMINATIONS OF CONTRACTORS AND INMATES. MAINTAIN RECORDS
- GENERAL OFFICE; FILING, STANDARD OFFICE EQUIPMENT.
Fuel Cashier and Deli Cook
Travel Centers of America
01.2017 - 01.2020
- Accurately handle cash, credit and fuel checks for drivers.
- Provide professional, fast and courteous service at all times.
- Issue money order, western union express transactions, faxes and copies for drivers and other customers.
- Prepare breakfast, lunch and dinner dishes in a fast-paced environment while maintaining a high customer satisfaction rate.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
Lead Cashier
Dollar General
01.2017 - 01.2017
- PROVIDE CUSTOMERS WITH FAST AND COURTEOUS SERVICE.
- TRAIN EMPLOYEES TO USE REGISTERS, MERCHANDISING OF STOCK AND SATISFACTION OF DIVERSE CUSTOMER NEEDS.
- PERFORM OPEN AND CLOSE PROCEDURE, INCLUDING COUNTING ALL CASH DRAWERS, BALANCING SAFE, PREPARING DEPOSITS AND CHECKING THAT ALL EQUIPMENT IS PROPERLY FUNCTIONING.
- CHECK IN AND VERIFY COUNT TOTALS OF MULTIPLE VENDORS DAILY.
Business Taxes Representative
CALIFORNIA State Board of Equalization
01.2000 - 01.2010
- APPLY THE KNOWLEDGE OF METHODS AND PROBLEMS OF ORGANIZATION, ADMINISTRATION, MANAGEMENT, COMMERCIAL LAW, BUSINESS PRACTICES AND FINANCIAL RECORD KEEPING.
- UTILIZE TACT AND GOOD JUDGEMENT WHEN DEALING WITH THE PUBLIC AND LICENSED OFFICIALS UNDER STRESSFUL SITUATIONS.
- OPERATE OFFICE EQUIPMENT, SUCH AS, FAX MACHINES, COPIERS AND MULTIPLE PHONE LINES.
- SET UP AND MANAGE PAPER OR ELECTRONIC FILING SYSTEMS, CORRESPONDENCE OR OTHER MATERIALS.
Store Manager
CALIFORNIA Check Cashing Stores, Inc.
01.1990 - 01.2000
- MANAGE A STAFF OF 10 TELLERS.
- DRIVE TEAM PERFORMANCE TO MAXIMIZE STORE’S PROFITABILITY BY INCREASING PAYDAY LOANS, COLLECTING PAST DUE ACCOUNTS AND BUILDING STRONG CUSTOMER AND COMMUNITY RELATIONSHIPS.
- BALANCE STORE TOTALS ON DAILY AND MONTHLY BASIS.
- MAINTAIN EXCELLENT ORGANIZATIONAL SKILLS AND HANDLE MULTIPLE TASK EFFECTIVELY.
- PROVIDE NOTARY SERVICES.
Education
Coursework - Accounting, Business Law, Business Math
Sacramento City College
Sacramento, CASkills
- Strong work ethic
- Attention to detail
- Strong communication skills
- Aptitude in problem solving
- Excellent Customer Service
- Team Building
- Multi-Tasking
- Strong organizational and time management
Activities
- I have a passion for making people happy in my job. I like my customers to be happy and my co-workers to enjoy coming to work and doing our job. I enjoy creating motivational activities for the staff and creating an environment that makes the co-workers glad to be at work.
- I created a monthly reward program for my team at the State of CA and when I left the Board members created a mandatory program for the entire staff.
- I have dedicated over 2 years of my time running the local food bank in my community and doing toys for tots with the local fire department.
Timeline
Contractor Payroll Clerk, Inmate Payroll Clerk, Manure Haul biller
Hickman’s Family Farms
01.2021 - 01.2025
Fuel Cashier and Deli Cook
Travel Centers of America
01.2017 - 01.2020
Lead Cashier
Dollar General
01.2017 - 01.2017
Business Taxes Representative
CALIFORNIA State Board of Equalization
01.2000 - 01.2010
Store Manager
CALIFORNIA Check Cashing Stores, Inc.
01.1990 - 01.2000
Coursework - Accounting, Business Law, Business Math
Sacramento City College