Summary
Work History
Education
Skills
Timeline
Generic

Julie Garton

New Boston,TX

Summary

Retail professional with proven track record of enhancing customer experiences through effective communication and problem-solving. Committed to team collaboration and consistently achieving results in dynamic retail environments. Known for reliability and adaptability, ensuring smooth operations and satisfied customers.

Work History

Personal Shopper

Walmart
2021 - 2025
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Contributed to team objectives in fast-paced environment.

Personal Care Assistant

Infinite Home Health Care
2019 - 2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
  • Assisted with daily living activities, running errands, and household chores.

Support Manager

Walmart
2015 - 2019
  • Managed daily operations to ensure smooth functioning of multiple departments.
  • Monitored employee and customer interactions to assess quality of service.
  • Coached employees through day-to-day work and complex problems.
  • Enhanced team morale with regular recognition programs, acknowledging outstanding contributions to team success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed high-stress situations, such as product shortages or major customer complaints, by coordinating resources and collaborating effectively with various teams to resolve issues promptly.
  • Optimized internal workflows by identifying inefficiencies, implementing improvements, and monitoring progress.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Produce Department Manager

Walmart
2010 - 2015
  • Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
  • Successfully managed seasonal transitions within the department, offering a diverse range of products year-round.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Selected items for specials and marked down items to reduce losses.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed strong vendor relationships for consistent product availability and competitive pricing.
  • Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
  • Enhanced customer satisfaction by providing exceptional product quality and freshness.
  • Collaborated with store management to achieve overall store goals and targets.
  • Coached and mentored new team members.

Customer Service Manager

Walmart
2008 - 2010
  • Took ownership of customer issues and followed problems through to resolution.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Streamlined cash office operations for enhanced efficiency by optimizing workflow processes and automating tasks.
  • Ensured compliance with company policies and financial regulations through regular reviews of cash handling procedures.
  • Facilitated clear communication between the cash office and other departments to foster a collaborative work environment.
  • Reduced discrepancies in daily cash reports with thorough audits, ensuring consistency and accuracy in financial records.

Cashier

Walmart
2008 - 2008
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Merchandise Stocker

Walmart
2000 - 2006
  • Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
  • Reduced stock discrepancies by diligently documenting incoming shipments and reporting any variances to management.
  • Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
  • Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
  • Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
  • Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.

Cashier

Walmart
1998 - 2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Learned duties for various positions and provided backup at key times.

Sales Associate

Walmart
1996 - 1998
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.

Education

Arkansas High School
Texarkana, AR

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Flexible schedule
  • Team leadership
  • Time management
  • Inventory control

Timeline

Personal Shopper

Walmart
2021 - 2025

Personal Care Assistant

Infinite Home Health Care
2019 - 2021

Support Manager

Walmart
2015 - 2019

Produce Department Manager

Walmart
2010 - 2015

Customer Service Manager

Walmart
2008 - 2010

Cashier

Walmart
2008 - 2008

Merchandise Stocker

Walmart
2000 - 2006

Cashier

Walmart
1998 - 2000

Sales Associate

Walmart
1996 - 1998

Arkansas High School

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