Summary
Work History
Education
Skills
Timeline
Generic

Julie Garton

New Boston,TX

Summary

Retail professional with proven track record of enhancing customer experiences through effective communication and problem-solving. Committed to team collaboration and consistently achieving results in dynamic retail environments. Known for reliability and adaptability, ensuring smooth operations and satisfied customers.

Work History

Personal Shopper

Walmart
New Boston, TX
2021 - 2025
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Contributed to team objectives in fast-paced environment.

Personal Care Assistant

Infinite Home Health Care
Simms, TX
2019 - 2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
  • Assisted with daily living activities, running errands, and household chores.

Support Manager

Walmart
New Boston, TX
2015 - 2019
  • Managed daily operations to ensure smooth functioning of multiple departments.
  • Monitored employee and customer interactions to assess quality of service.
  • Coached employees through day-to-day work and complex problems.
  • Enhanced team morale with regular recognition programs, acknowledging outstanding contributions to team success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed high-stress situations, such as product shortages or major customer complaints, by coordinating resources and collaborating effectively with various teams to resolve issues promptly.
  • Optimized internal workflows by identifying inefficiencies, implementing improvements, and monitoring progress.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Produce Department Manager

Walmart
New Boston, TX
2010 - 2015
  • Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
  • Successfully managed seasonal transitions within the department, offering a diverse range of products year-round.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Selected items for specials and marked down items to reduce losses.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed strong vendor relationships for consistent product availability and competitive pricing.
  • Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
  • Enhanced customer satisfaction by providing exceptional product quality and freshness.
  • Collaborated with store management to achieve overall store goals and targets.
  • Coached and mentored new team members.

Customer Service Manager

Walmart
New Boston, TX
2008 - 2010
  • Took ownership of customer issues and followed problems through to resolution.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Streamlined cash office operations for enhanced efficiency by optimizing workflow processes and automating tasks.
  • Ensured compliance with company policies and financial regulations through regular reviews of cash handling procedures.
  • Facilitated clear communication between the cash office and other departments to foster a collaborative work environment.
  • Reduced discrepancies in daily cash reports with thorough audits, ensuring consistency and accuracy in financial records.

Cashier

Walmart
New Boston, TX
2008 - 2008
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Merchandise Stocker

Walmart
Texarkana, AR
2000 - 2006
  • Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
  • Reduced stock discrepancies by diligently documenting incoming shipments and reporting any variances to management.
  • Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
  • Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
  • Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
  • Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.

Cashier

Walmart
Texarkana, AR
1998 - 2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Learned duties for various positions and provided backup at key times.

Sales Associate

Walmart
Texarkana, AR
1996 - 1998
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.

Education

Arkansas High School
Texarkana, AR

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Flexible schedule
  • Team leadership
  • Time management
  • Inventory control

Timeline

Personal Shopper

Walmart
2021 - 2025

Personal Care Assistant

Infinite Home Health Care
2019 - 2021

Support Manager

Walmart
2015 - 2019

Produce Department Manager

Walmart
2010 - 2015

Customer Service Manager

Walmart
2008 - 2010

Cashier

Walmart
2008 - 2008

Merchandise Stocker

Walmart
2000 - 2006

Cashier

Walmart
1998 - 2000

Sales Associate

Walmart
1996 - 1998

Arkansas High School

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