LISA GENTILE
Cheektowaga,NY
Overview
32
32
years of professional experience
Work History
Team Lead
Vera Bradley
04.2024 - Current
- Delivered exceptional customer service to enhance client satisfaction.
- Open and closed store.
- Prepared bank deposits.
Job Coach
VIA - Visually Impaired Advancement
11.2024 - 01.2025
- Assessed client growth and refined coaching approaches to fulfill expectations.
- Formulated and applied customized coaching programs to support clients in achieving diverse career goals.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Evaluated client skills and job readiness, providing constructive feedback and actionable advice.
Lunch monitor duty for Pre-K thru 5th students
West Seneca Central School Dist.; Northwood Elementary School
09.2022 - 03.2024
- Assist students with small tasks during lunch
- Clean & sanitize eating area after class departs
- Observe & maintain safe environment
Part time merchandiser of greeting cards for all occasions.
American Greetings Corp. – (Target & 5 Below) Cheektowaga, NY
01.2016 - 01.2019
- Set up displays, organize product on shelving, receive new product and place in lineup.
- Coordinate with store team members for product placement throughout store.
- Utilize provided tablet for next days schedule, training programs, email, adjustments.
Full Time Job Coach for disabled students
Suburban Adult Services Inc. (SASi) – West Seneca, NY
01.2008 - 01.2015
- Established internship and job training with local businesses
- Maintained correspondence with District Coordinator in Special Ed Dep’t
- Provided record keeping and documentation of students’ performance
- Communicated to parents their child’s performance, attitude, strengths and weaknesses
- Job Developer/Trainer for adult recipients of SASi services offered through ACCES VR (Adult Career and Continuing Education Services-Vocational Rehabilitation)
Full Time One to One Aide for a 4 year old child
Aspire of WNY – Getzville, NY
01.2007 - 01.2008
- Shadow and assist child through daily routine of Pre-School, Physical Therapy, Occupational Therapy and Speech Therapy
- Monitor behavior between student and other children. Anticipate and protect child and/or classmates from aggressive behavior outburst
- Work under supervision of Special Education Director. Create reasonable IEP goals for the child to achieve
- At Home Care Specialist assisting families with disabilities and/or mental health issues to plan daily schedules, provide support with living skills, and encourage communication with children who lack the ability
Owned and operated New York/Erie County licensed and regulated child care center
KinderKids Child Care Center, Inc. – West Seneca, NY
01.1993 - 01.2008
- Responsible for the care, education, and safety of over 90 children ages 6 weeks through 13 years
- Created lessons plans and curriculum for all ages and diversified needs
- Provided care for children with varied diversities, disabilities, and needs
- Enrolled and provided care for children from Erie County Preventive Services. Documented and submitted information concerning child and family to Erie County
- Mandated reporter of suspected child abuse
- Planned and prepared nutritional meals and snacks
- Maintained an information data base of existing and former students required by Erie County
Held supervisory position
Christopher & Banks – Cheektowaga, NY
01.2004 - 01.2006
- Held supervisory position which required nightly deposits, contacting clients concerning new merchandise arrival, visual merchandising of store layout
- Excellent customer service with requirement to meet daily sales goals
- Weekly employee scheduling
Education
Associates in Applied Science - Early Childhood Education
Erie Community College at Buffalo
Skills
- Successfully owned and operated a New York State licensed Day Care Center/Pre-School for over 13 years
- Transitional Coordinator for West Seneca Central School-to-Work Program
- Extensive experience in many areas of education, home care, customer service, and management
- Proven record and performance in all previously held positions
Timeline
Job Coach
VIA - Visually Impaired Advancement
11.2024 - 01.2025
Team Lead
Vera Bradley
04.2024 - Current
Lunch monitor duty for Pre-K thru 5th students
West Seneca Central School Dist.; Northwood Elementary School
09.2022 - 03.2024
Part time merchandiser of greeting cards for all occasions.
American Greetings Corp. – (Target & 5 Below) Cheektowaga, NY
01.2016 - 01.2019
Full Time Job Coach for disabled students
Suburban Adult Services Inc. (SASi) – West Seneca, NY
01.2008 - 01.2015
Full Time One to One Aide for a 4 year old child
Aspire of WNY – Getzville, NY
01.2007 - 01.2008
Held supervisory position
Christopher & Banks – Cheektowaga, NY
01.2004 - 01.2006
Owned and operated New York/Erie County licensed and regulated child care center
KinderKids Child Care Center, Inc. – West Seneca, NY
01.1993 - 01.2008
Associates in Applied Science - Early Childhood Education
Erie Community College at Buffalo
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