Olga Leticia Acosta

Prepared individual and business tax returns in compliance with federal and state regulations. Processed payroll, reconciled accounts, and maintained bookkeeping records for multiple clients. Generated financial reports and reviewed documentation to ensure accurate reporting. Researched and resolved discrepancies in tax filings, payroll records and financial statements. Assisted clients with questions regarding tax requirements, deductions, credits and filing deadlines. Built strong client relationships through personalized service.

Processed tuition payments by cash, check and credit card both in person and remotely. Managed installment loans, maintained petty cash, and prepared bank deposits while assisting with journal entries. Audited cashier transactions and reviewed student accounts to resolve discrepancies. Took payments for third parties and handled financial aid checks. Supported students during the pandemic to maintain ongoing access to online education. Communicated effectively with staff, faculty, and students through email, chat and by phone.