Summary
Overview
Work History
Education
Skills
Accomplishments
Relevant Experience
Timeline
Generic

LISA GIAMPAOLO

Plainville,CT

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

36
36
years of professional experience

Work History

Senior Business Control Specialist

Bank of America, NA
03.2022 - Current

Analyzed loan facilities to ensure compliance with the Community Reinvestment Act.

  • Navigated credit agreements, collateral documentation and loan write-ups.
  • Developed partnerships with leaders to help develop and communicate key controls updates and mitigation action plans.
  • Developed and delivered presentations for tracking and monitoring of risk-related issues for levels of organization.
  • Understood compliance and key regulations to positively influence business operations.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Paycheck Protection Program Administrator

Bank of America, NA
03.2020 - 03.2022
  • Initial role involved the preparation of promissory notes and cross-checking various databases for accuracy prior to loan disbursement to clients
  • Secondary role involved the application forgiveness process
  • Reviewed loan applications for accuracy, verifying client information and ensuring compliance with SBA guidelines
  • The review process included all areas of the client's claim including expenses such as payroll, non-cash compensation, leases, utilities, operating expenditures and tax documents

Senior Document Administrator

Bank of America N.A.
08.1989 - 03.2020
    • Provided support for document controls and worked with contract documents.
    • Routed documents within document management system (DMS) and internal databases.
    • Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
    • Performing secondary review/audits (Quality Assurance) of legal files for entire ABL Portfolio

Education

Associate of Arts - Paralegal

Mattatuck College
Waterbury, Connecticut

Skills

  • Data analytics
  • Process mapping
  • Business process improvement
  • Compliance management
  • Internal controls

Accomplishments

  • Successfully trained new associates in office systems, policies and procedures throughout the bank
  • Selected by management to participate in the drafting, testing and implementation of a new information tracking system.
  • Recognition Award: Planned and executed two major office relocations including coordinating the relocation of associates, files, vaults and office equipment as well as security clearance.
  • Manager's Award: After departure of associate who mismanaged their assigned ABL portfolio, reviewed and provided comments on the adequacy of documents and took necessary steps to remediate deficiencies.
  • Created and implemented a new accounts payable program which resulted in a more streamlined process and enhanced productivity for both document administrators and approval managers.
  • Negotiated services with new vendor. Worked with vendor to streamline UCC search orders to minimize order processing time and increase efficiency for document administrators.
  • Lead document administrator to senior level management as quality control supervisor

Relevant Experience

Successfully trained new associates in office systems, policies and procedures throughout the bank, Selected by management to participate in the drafting, testing and implementation of a new information tracking system., Recognition Award: Planned and executed two major office relocations including coordinating the relocation of associates, files, vaults and office equipment as well as security clearance., Manager's Award: After departure of associate who mismanaged their assigned ABL portfolio, reviewed and provided comments on the adequacy of documents and took necessary steps to remediate deficiencies., Created and implemented a new accounts payable program which resulted in a more streamlined process and enhanced productivity for both document administrators and approval managers., Negotiated services with new vendor. Worked with vendor to streamline UCC search orders to minimize order processing time and increase efficiency for document administrators., Lead document administrator to senior level management as quality control supervisor., Participated with management in preparing a secondary review procedure manual for auditing secured loans. Monitoring the performance of current portfolio to make changes to achieve uniformity, note risks and suggest appropriate solutions.

Timeline

Senior Business Control Specialist

Bank of America, NA
03.2022 - Current

Paycheck Protection Program Administrator

Bank of America, NA
03.2020 - 03.2022

Senior Document Administrator

Bank of America N.A.
08.1989 - 03.2020

Associate of Arts - Paralegal

Mattatuck College
LISA GIAMPAOLO