LISA GILBERT
Human Resources-Payroll
Pooler,GA
Summary
Highly organized and dependable individual with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to contribute to the achievement of team goals.
Overview
9
9
years of professional experience
Work History
SR PAYROLL-IMPLEMENTATION SPECIALIST
Sullivan Group HR
06.2024 - Current
- Developed strong relationships with clients, fostering trust and confidence in the iSolve implementation process
- Assist clients with iSolve ATS, employee onboarding and E-Verify (Form I9) for new hires, maintaining compliance and verification accuracy
- Assist CFO with applying for State and SUI IDs for withholding taxes with proper client documentation
- Execute multi-state payroll timely for clients
- Proficient with Report Writer, enhancing data-driven decision-making
- Experienced in Zendesk, ShareFile, OneNote, Teams, Microsoft Office Tools, Excel and iSolve
PAYROLL ACCOUNT MANAGER
Paychex Inc
08.2022 - 04.2024
- Oversaw 130 multi-state clients' payroll processing and assisted with withholding taxes
- Trained clients within payroll processing, timecards, clocks, schedules, benefits, and PTO Policies
- Assisted clients with terminations and new hire employees
- Overcame client issues with Flex systems, withholding taxes and HR-Payroll issues
- Experienced in OneNote, Finesse, Webex, Outlook, Excel, Paychex Flex and maintained SLA's
PAYROLL AND BENEFITS ASSISTANT
Columbia International University
03.2021 - 08.2022
- Jenzabar-based Monthly payroll for 800 employees across various states
- Upheld tax compliance by registering for withholding tax IDs across multiple states and updating tax rates
- Filed 941's, State and SUI taxes
- Ensure all payroll processes comply with labor laws, tax regulations, and company policies.
- Collected I9 forms and ran E-Verify for International Students (made sure they had proper documentation)
PAYROLL SPECIALIST
APPLEGREEN
09.2020 - 03.2021
- Managed ADP WFN multi-state weekly payroll processing for 500 weekly employees
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Verified and submitted timekeeping information for accurate and efficient payroll processing
IMPLEMENTATION SPECIALIST II
ADP
05.2019 - 07.2020
- Successfully configured and managed the Workforce Now Payroll System, addressing client requirements
- Assured seamless transition from implementation to payroll services through effective client training and two successful payroll run
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope
- Trained clients in E-Time, ADP WFN and Smart Compliance
HR-PAYROLL MANAGER
Serenity Behavioral Health Systems
03.2018 - 05.2019
- Managed HR, Payroll, LOA, FMLA, COBRA and Worker's Compensation for 280 employees
- Conducted unemployment hearings
- Promoted positive employee relations through surveys and employee recognition programs
- Supported Managers to investigate employee relation issues
- Knowledgeable in HR-Payroll Laws, Reporting and Compliance
- Provided clear communication to employees on company benefits and HR policies
HR/PAYROLL SPECIALIST
Serenity Behavioral Health Systems
12.2015 - 02.2018
- Full cycle Employee Recruitment
- Facilitated detailed orientations for new hires
- Point of contact for employee questions payroll, benefits, deductions, PTO, Retirement and HR
- Lead various training classes Handbook, CPR, and collected mandatory compliance documents backgrounds, MVR, I9 Forms, and medical credentialing
- Processed wage garnishments
- Led benefit enrollments and updated employee deductions (Peoplesoft)
- Managed all aspects of ADP Workforce Now E-time and bi-weekly payroll processing for 280 employees
- Spearheaded the successful transition to a new HRIS system, ensuring seamless integration with existing payroll processes
- Developed comprehensive training materials for new hires, enabling them to quickly become proficient in company policies
Education
Bachelor of Business Administration - Human Resource Management
American Intercontinental University
Schaumburg, IL08.2017
Skills
- Multistate payroll management
- Basic Accounting
- Effective Communication
- Implementation and configuration
- Basic Project Management
- Skilled in Excel, Outlook, Word, Teams, and Webex
- Employment-Payroll Law and Compliance
- Full Cycle Recruitment
- Customer support
- Trained in Paychex Flex, ADP WFN, iSolve
- Problem-solving
- Client training
- Proficient in ATS onboarding processes
- HRIS
- Attention to detail
Timeline
SR PAYROLL-IMPLEMENTATION SPECIALIST
Sullivan Group HR
06.2024 - Current
PAYROLL ACCOUNT MANAGER
Paychex Inc
08.2022 - 04.2024
PAYROLL AND BENEFITS ASSISTANT
Columbia International University
03.2021 - 08.2022
PAYROLL SPECIALIST
APPLEGREEN
09.2020 - 03.2021
IMPLEMENTATION SPECIALIST II
ADP
05.2019 - 07.2020
HR-PAYROLL MANAGER
Serenity Behavioral Health Systems
03.2018 - 05.2019
HR/PAYROLL SPECIALIST
Serenity Behavioral Health Systems
12.2015 - 02.2018
Bachelor of Business Administration - Human Resource Management
American Intercontinental University
Similar Profiles
Dalton RobinsonDalton Robinson
Sales Consultant at Sullivan Automotive GroupSales Consultant at Sullivan Automotive Group
VALENTIN HALUNGESCUVALENTIN HALUNGESCU
Van bus driver at Danny Sullivan GroupVan bus driver at Danny Sullivan Group
Daniel WilkinsDaniel Wilkins
Insurance Agent at Sullivan Agency / Symmetry Financial GroupInsurance Agent at Sullivan Agency / Symmetry Financial Group
Natalia SzafraniecNatalia Szafraniec
Distributional Pharmacy Technician III at St. Joseph's HospitalDistributional Pharmacy Technician III at St. Joseph's Hospital
Erika WallisErika Wallis
Bay Host / Event Ambassador / ACE Trainer at TopgolfBay Host / Event Ambassador / ACE Trainer at Topgolf