Lisa Gilliard
Houston,Tx
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.
Overview
30
30
years of professional experience
Work History
Custodian
CLS Plasma
02.2023 - Current
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
Custodian
The Rhodes School
04.2014 - 08.2014
- Washed and sanitized dirty dishes by hand and by using dishwasher
- Promoted building security by locking doors and checking electrical appliances for safety hazards
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Stripped and refinished hard surface floors to maintain quality condition and appearance
- Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
- Dismantled, cleaned and replaced light fixtures
- Protected and maintained with regular steam cleaning and shampooing
- Wiped down tabletops, chairs and condiment containers
- Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
- Dusted all furniture and fixtures thoroughly and carefully
- Mowed, trimmed and maintained exterior building spaces on regular schedule
Sub-Custodian
Galena Park Independent School District
04.2013 - 03.2014
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Operated compactors and balers to discard cardboard boxes and trash
- Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees
- Steam cleaned and shampooed carpeted areas
- Collected, sorted and transported recyclable materials
- Supervised cleaning, maintenance and care of building and grounds
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs
Sterile Processing Technician Intern
Northwest Houston Medical Center
02.2009 - 05.2009
- Picked instruments and supplies for surgeries
- Wrapped trays, instrument packs and sets
- Prepared instruments for sterilization and performed decontamination procedures
- Ordered and restocked supplies for decontamination and surgical areas
- Recorded biologicals and test results
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction
- Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
Trainer/Housekeeper Supervisor
Texas Children's Hospital
07.2005 - 02.2007
- Mentored new hires, resulting in stronger staff development and increased productivity
- Identified and proactively solved internal problems related to employee turnover by revamping training approaches
- Gathered and organized supplementary material to support structured lessons
- Recognized and tapped talented staff to fill key positions and maximize productivity
- Eliminated process gaps by implementing new methods of standardized training
- Managed staff of 7 housekeepers
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
- Promoted safety by demonstrating proper operation and training staff on power equipment tools
- Managed team productivity and workflow to exceed quality standards
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards
- Trained and mentored all new personnel to maximize quality of service and performance
Environmental Assistant
1996
03.2000 - 11.2002
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies
- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
- Used hand trucks or manually lifted supplies, equipment and heavy furniture
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
- Wiped down tabletops, chairs and condiment containers
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
- Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
Molder/Machine Operator
Hewlett Packard, HP
10.1996 - 11.1999
- Observed operations of automatic molding machinery to detect and correct jams or malfunctions
- Responsible for achieving production requirements
- Determined maintenance requirements and assigned repairs to qualified employees
- Ensured that all health and safety guidelines were followed
- Set up and verified functionality of safety equipment
- Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly
- Make Rubber parts and retrieve from machine; package it for delivery to customer
Assembler
1996
09.1994 - 01.1995
- Inspected and tested components, assemblies and power tools for proper functionality
- Verified part Numbers and placed parts in appropriate shipping containers
- Maintained counts and lifts, shifts and stocks materials and parts
- Set up and tested monitors and calculators and recorded test data per engineering and quality specifications
- Followed outlined specifications to implement effective assembly plans
- Closely inspected parts to ensure cleanliness and free of contaminants
- Labeled components and monitored use to keep accurate records
Education
Some College (No Degree) - Nursing
Northeastern Louisiana University
Monroe, LASome College (No Degree) - Health Administration
Southern University At Shreveport
Shreveport, LASkills
- Medical Records Management and Reporting
- Employee management
- Sales and marketing
- Billing and coding
- Infection control
- HAZMAT knowledge
- Safety-oriented/ Problem Solving
- Facilities maintenance
- Bloodborne Pathogen training
- Multi-tasking
- Strong interpersonal skills
- CPR/First Aid Certified
- Schematic diagram interpretation
- Multitasker
- Strong team player
- Basic Computer Skills
- Safety regulations
- Hand/power tools
- Communication skills
- Team leadership
- Instrument Sterilization
- Quality Control
Timeline
Custodian
CLS Plasma
02.2023 - Current
Custodian
The Rhodes School
04.2014 - 08.2014
Sub-Custodian
Galena Park Independent School District
04.2013 - 03.2014
Sterile Processing Technician Intern
Northwest Houston Medical Center
02.2009 - 05.2009
Trainer/Housekeeper Supervisor
Texas Children's Hospital
07.2005 - 02.2007
Environmental Assistant
1996
03.2000 - 11.2002
Molder/Machine Operator
Hewlett Packard, HP
10.1996 - 11.1999
Assembler
1996
09.1994 - 01.1995
Some College (No Degree) - Nursing
Northeastern Louisiana University
Some College (No Degree) - Health Administration
Southern University At Shreveport
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