Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

LISA GONZALEZ

South Gate,CA

Summary

Experienced delivery driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Punctual and efficient driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

10
10
years of professional experience

Work History

Delivery Driver

ABCC Logistics
10.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Filled out load paperwork and DOT-mandated log books.
  • Mesmerized routes, read maps, followed oral and written instructions and used GPS technology to make deliveries.

Delivery Driver

Stat Carrier
09.2018 - 06.2019
  • HIPPA certified.
  • Followed timely mannered directions from one hospital to another.
  • Packaged and transported specimens carefully and safely.
  • Verify and compete required reports and documentation.
  • Communicate with dispatch about arrivals and any delays or equipment issues.

Lead Host

Ruby's Dinner
12.2016 - 09.2018
  • Manage the floor in a fast pace environment, high quality customer service and interaction, help with schedule for co-workers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Answered customer questions about hours, seating, and menu information.
  • Accommodated special seating requests for guests to enhance satisfaction.

Customer Service Associate

Mothers Nutritional Center
04.2014 - 11.2016
  • High quality customer service and interaction, assist in carrying items to cars, cash handle.
  • Helped large volume of customers every day with. positive attitude and focus on customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.

Education

High School Diploma -

South Gate High School
South Gate, CA
06.2009

Skills

  • Self-motivated
  • Strong commitment for customer service and satisfaction
  • Professional under pressure
  • Excellent organization and multi-tasking skills
  • Reliable
  • Strong training skills
  • Knowledge of state roads and highways
  • Local routes understanding
  • Conflict resolution
  • Safe driving practices

Languages

Proficient in English
Proficient in Spanish

References

Available upon request.

Timeline

Delivery Driver

ABCC Logistics
10.2020 - Current

Delivery Driver

Stat Carrier
09.2018 - 06.2019

Lead Host

Ruby's Dinner
12.2016 - 09.2018

Customer Service Associate

Mothers Nutritional Center
04.2014 - 11.2016

High School Diploma -

South Gate High School

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LISA GONZALEZ