Summary

Overview

Work History

Education

Skills

Timeline

Lisa Goodell

Lunenburg,VT

Summary

Strategic Operations and Human Resources Leader with extensive experience in executive management and organizational leadership. Managed full P&L oversight and driven cross-functional team success in diverse sectors including corporate healthcare and retail. Skilled in aligning HR infrastructure with high-volume business operations to enhance efficiency and drive growth.

Overview

years of post-secondary education

years of professional experience

Work History

Restaurant General Manager

Burger King Corporation

Plymouth, New Hampshire

2023.12 - Current

Manage full P&L for high-volume facility generating $2.7 million in annual sales, optimizing labor and food cost margins to enhance profitability.
Recruit, hire, onboard, and mentor staff of 20+ team members and shift supervisors, cultivating high-performance culture and driving customer loyalty.
Supervise daily supply chain logistics, inventory controls, and food safety compliance while enhancing guest relations to uphold brand standards.

Human Resources and Marketing Coordinator

Community Pharmacy of Greeneville

Greeneville, Tennessee

2022.04 - 2023.09

Brand Strategy: Coordinated community-facing marketing campaigns and digital initiatives to expand market reach.
Talent Management: Directed local recruiting efforts, streamlined onboarding processes, and reduced time-to-productivity for incoming personnel.
Employee Relations: Acted as a primary contact for resolving workplace grievances, interpreting company policy, and strengthening staff retention.

Owner/Business Consultant

Goodell Small Business Services

Waterford, VT

2017.10 - 2022.04

Entrepreneurial Leadership: Founded and scaled a professional business consultancy offering strategic financial guidance, bookkeeping, and operational frameworks to local business owners.
Client Advisory: Audited client business health, implemented compliant payroll systems, and designed sustainable HR structures for long-term growth.
Advised small business clients on bookkeeping, filings, and administrative planning.
Directed operations for Goodell Small Business Services and aligned services with client needs.
Managed customer relationships through calls, meetings, and follow-up communication.

Director of Finance and Human Resources

Northeast Precision

Saint Johnsbury, Vermont

2011.09 - 2017.10

Fiscal Management: Managed multi-million dollar corporate budgets, oversaw rigorous financial reporting, and audited internal accounting procedures to protect company assets.
Executive Leadership: Aligned corporate financial strategies with strategic workforce planning to support business growth and compliance objectives.
HR Infrastructure: Developed modernized employee handbooks, structured competitive compensation packages, and maintained strict alignment with federal and state labor laws.

Director of Support Services

Universal Health Services

Sutton, Vermont

2009.11 - 2011.09

Operational Leadership: Promoted into executive-level leadership to manage support operations, corporate compliance, and team coordination within a major healthcare environment.
Directed environmental services, food service, and transport operations across Universal Health Services hospitals.
Developed staffing schedules and coverage plans for support services teams.
Monitored infection control and patient safety compliance in hospital support areas.
Cross-Functional Training: Successfully acquired advanced corporate training and hands-on experience in workforce management and regulatory frameworks, serving as the foundational stepping stone into executive Human Resources.