Work History
Summary
Overview
Education
Skills
I attend Church Services to grow my relationship with God, I attend Reformer's Unanimous.
Timeline
Generic

Lisa Grace

Fairbanks,AK

Work History

Morning Lead

Papa Murpheys
Fairbanks, AK
09.2020 - 01.2022
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Tracked receipts, employee hours and inventory movements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Participated in cross-functional team-building activities.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Sanitation Specialist

Downtown Bingo
Fairbanks, Alaska
08.2018 - 04.2019
  • Removed trash and debris from work areas quickly to avoid accidents and maintain appearances.
  • Managed inventory of specific cleaning supplies and made orders in time to maintain flow of cleaning and sanitation practices.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Cleaned Equipment daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
  • Kept log of sanitation progress to reorganize cleaning schedules and order supplies when needed.
  • Reassembled production lines efficiently to restore production with minimal downtime.
  • Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
  • Collected, sorted and disposed of garbage and recycling from production work areas.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
  • Attended to building parking lots and grounds each day to keep outside areas clean and neat.

Herb Bagger

Sunshine Health Foods
Fairbanks, AK
04.2018 - 06.2018
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Supported team members and management by going above and beyond to meet goals.
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
  • Answered customer inquiries and provided product guidance.
  • Provided product knowledge to help customers select best products.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Directed customers to appropriate areas in store to assist with locating products.
  • Served as point of contact between customers and store associates or management.
  • Stocked shelves and displays 7 days per week to maintain active inventory.

Personal Care Assistant

Rescare Homecare
Fairbanks, AK
10.2003 - 08.2013
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Planned activities to encourage movement, stretching and strength building.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Assisted with daily living activities, running errands and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Assisted patients with self-administered medications.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Lube Technician

Jiffy Lube
Fairbanks, AK
06.2005 - 03.2007
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Learned to perform vehicle alignments and diagnose and repair suspension malfunctions to expand automotive services skill set.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes, and diagnostic and repair techniques.
  • Suggested additional services to customers in order to meet upsell goals.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
  • Cleaned automotive service bays and removed debris and [Type] to promote organized work environment.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Kept shop areas neat, clean and free of safety hazards.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Greeted customers and answered questions about oil changes and other services.
  • Was in a leadership position of at least 3-5 employees at any given moment.

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Alert Team Lead with understanding of streamlining procedures to increase production rates, maintain equipment and maximize employee progress. Cautious and dedicated to critical thinking and conflict resolution. Understanding of Commercial Kitchen equipment and Recommended cleaning products. Hardworking Team Leader with 5 years of experience in various types of environments. Engaging and motivational supervisor skilled at training, coaching and developing high-performing employees. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

14
14
years of professional experience

Education

GED -

Literacy Council
Fairbanks, AK
02.2020

Associates in Human Relations & Applied Business -

CTC of Alaska Fairbanks

Skills

  • Production monitoring
  • Quality control
  • Workplace safety
  • Equipment Maintenance
  • Complaint resolution
  • Cash Handling
  • Daily workflow improvement

I attend Church Services to grow my relationship with God, I attend Reformer's Unanimous.

I attend Bible Baptist church as well as Radiant Church. I also attend Reformers Unanimous to also grow my relationship with God as well as o maintain my sobriety, 7 months & # weeks, Thanks be to God for his strength.

Timeline

Morning Lead

Papa Murpheys
09.2020 - 01.2022

Sanitation Specialist

Downtown Bingo
08.2018 - 04.2019

Herb Bagger

Sunshine Health Foods
04.2018 - 06.2018

Lube Technician

Jiffy Lube
06.2005 - 03.2007

Personal Care Assistant

Rescare Homecare
10.2003 - 08.2013

GED -

Literacy Council

Associates in Human Relations & Applied Business -

CTC of Alaska Fairbanks

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Lisa Grace