Lisa Gray
San Francisco,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
Work History
Alcatraz Retail Associate
National Park Conservery
03.2019 - 03.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Supply Chain Specialist
US Air Force Base
04.2012 - 09.2016
- Coordinated and trained with flight service center on researching and souring recycled equipment.
- Worked with team on conducting physical survey of warehouses and other storage facilities.
- Communicated with warehouse managers and facilities/operational staff on scheduling logistics.
- Sorted and organized materials for facilitating transfer of goods within tight timeframes.
Retail Assistant
Hastings Entertainment Inc
01.2011 - 04.2012
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Crew Member
Dunkin Donuts
01.2011 - 12.2011
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Production Assistant
Shiprock Navajo Youth Employment Program
02.2006 - 03.2009
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Worked in community library organizing materials, database research and general cataloguing.
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
Education
High School Diploma -
Shiprock High School
Shiprock, NM05.2009
No Degree - Logistics And Materials Management
Air Force Tech School
San Antonio, TX01-2013
No Degree - Business Management
San Francisco State University
San Francisco, CA05-2027
No Degree - Illustration
Academy of Art University
San Francisco, CASkills
- Able to lift [Number] lbs
- Cash register operation
- Prepared and packaged wholesale orders for distribution
- Proficient with planograms and schematics
- Basic math
- Team management
- Planning
- Critical thinking
- Customer assistance
- Payment processing
- Reliable and trustworthy
- Communication
- Work ethic
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Reliability and punctuality
- Approachability
- Strong communication and interpersonal skills
Timeline
Alcatraz Retail Associate
National Park Conservery
03.2019 - 03.2020
Supply Chain Specialist
US Air Force Base
04.2012 - 09.2016
Retail Assistant
Hastings Entertainment Inc
01.2011 - 04.2012
Crew Member
Dunkin Donuts
01.2011 - 12.2011
Production Assistant
Shiprock Navajo Youth Employment Program
02.2006 - 03.2009
High School Diploma -
Shiprock High School
No Degree - Logistics And Materials Management
Air Force Tech School
No Degree - Business Management
San Francisco State University
No Degree - Illustration
Academy of Art University
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