Summary
Overview
Work History
Education
Skills
Accomplishments
EVENTS/COMMITTEE’S
Awards
Timeline
Generic

LISA GREENEY

Middleburg Hts.,Ohio

Summary

Employment history includes positions in office administration/automation, desktop publishing, customer service, and credit, all of which would be valuable in an office environment. Possess extensive skills using various software packages and systems.


Worked for multiple contractors at NASA Glenn Research Center.

Overview

2026
2026
years of professional experience

Work History

Property Specialist (eMITS Contract)

MORI Associates, Inc.
07.2025 - Current
  • Skilled technical and clerical work involved with ordering, receiving, recording, controlling, dispersing, and disposing of a wide variety of property items.
  • Maintain a record of all expendable inventory in accordance with agency procedures
  • Initiate orders for expendable supplies and uniform items as necessary
  • Maintain an accurate record of all items issued to agency personnel
  • Order expendable supplies in a timely manner, avoiding shortages of needed items
  • Receive, unpack, and inspect supplies/equipment for compliance with ordering specifications and contact vendors regarding discrepancies
  • Store supplies and maintain the supply area in a neat and organized manner

Travel Consultant

First Class Service Travel
01.2012 - Current
  • Book reservations for travel, hotels, transportation, and tours
  • Process payments and documents, such as invoices, insurance papers, and itineraries
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers
  • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations, Assist passengers, Tour bookings, fares, and schedule knowledge
  • Manage customer issues and emergencies, such as cancellations and rescheduling
  • Communicate with travel service providers to confirm reservations and stay updated about any changes

Desktop Publishing Specialist

MORI Associates
2004 - 06.2025
  • Reviewing, rewriting and editing work done by writers
  • Correcting grammar and spelling
  • Ensuring that text adheres to the publisher’s style guide
  • Checking facts and raising queries with the author
  • Working with designers, typesetters, layout personnel and printers
  • Formats and combines text, numerical data, photographs, charts, and other visual graphic elements to produce publication-ready material on Personal Computer (PC) and Macintosh Computer (MAC) platforms and 1 and 2 column format, Journals and STI documents.
  • Prepares page layouts by integrating text, figures, tables, and other document elements according to NASA Scientific and Technical Information Standards (STI), United States Government Printing Office Style Manual, and instructions from numerous journal and society publishers. STI is defined as basic and applied research results from the work of scientists, engineers, and other technical management personnel. STI is made available in paper, multimedia, and electronic media.
  • Creates links in Portable Document Format (PDF) files to quickly access information in a document by simply clicking onto a link.
  • Creates internal and Student Application Forms
  • Retirement orders-processing workorders-working with plaque vendor-manually putting books together.
  • Microsoft Office Applications
  • Multi-tasking
  • Adobe Acrobat
  • Canva
  • Adobe Creative Suite


STI Office Representative

Alcyon Technical Services (ATS) JV, LLC.
01.2023 - 2025
  • Microsoft Access Database Entries
  • Customer Report Request
  • Customer Service working with customer on new work request and entering them into the database.
  • Workflow process
  • Backup for team
  • Monthly reports pulling from Microsoft Access


Mini Golf/Front Gate-Cashier/Greeter

Memphis Kiddie Park
01.2017 - 01.2023
  • Answer customer’s questions, and provide information on procedures or policies
  • Cash register for mini golf and concession products
  • Count money in cash drawers to ensure that amounts are correct and that there is adequate change
  • Receive payment by cash and credit cards
  • Greeting customers who enter the park with a friendly attitude
  • Prepare balloons for group parties
  • Comfortable working with members of the public
  • Interacting with children and disabled children
  • Seasonal
  • Customer service
  • Work as a team
  • Reliable
  • Communication

Production Control Clerk, (Metrology Cal Lab)

Alcyon Technical Services (ATS) JV, LLC.
01.2019 - 01.2022
  • The role provides non-technical and business process services support required for ongoing production within the Calibration Laboratory, the Manager of the Laboratory as well as for specific project teams. The position has a visible customer service function and is the primary contact for calls into the Cal lab. Performs work safely, in compliance to HS&E requirements, and takes actions to ensure a safe working environment.
  • Specific duties include:
  • Initiating and closing customer work orders for units due for work centers 10 through 20.
  • Create work requests
  • Filing
  • Process units through Metteam and maintain a high level of master data integrity.
  • Creating Purchase Orders and Shipping Documents
  • Customer Service Skills and Multitasking
  • Monitors the Metrology data base request system for customer request to remove/add MTE from recall, change ownership request, calibration extension requests, user managed calibration events.

Sales Associate-Cashier/Clothing and Shoe Department

Fin Feather Fur Outfitters
01.2012 - 01.2016
  • Answer customer’s questions, and provide information on procedures or policies
  • Count money in cash drawers to ensure that amounts are correct and that there is adequate change
  • Receive payment by cash, check, and credit cards
  • Stock shelves, and mark prices on shelves and items
  • Greeting customers who enter the shop
  • Assisting shoppers to find the goods and products they are looking for
  • Comfortable working with members of the public, speaking on a public system

Administrative Assistant II

InDyne, Inc.
11.2000 - 10.2004
  • Prepared purchase orders for off-site conferences and training courses
  • Typed memos
  • Data entry
  • Typed confirmation and non-selection letters for employees who could attend and not attend on-site courses
  • Scheduled training classes and meetings
  • Microsoft Office applications
  • Adobe Acrobat applications
  • Prepared Travel requests and vouchers for Human Resource Specialists
  • Reconciled P-Card logs on a monthly basis
  • Typed course announcements and proof read to be posted on company site
  • Typed course evaluations sheets after a course had been completed
  • Ordered and maintain stock inventory for entire organization
  • Provided set-up arrangements for all facilities (classrooms and onsite or near-site)
  • Detailed oriented
  • Worked registration table for training events
  • Registered employees for off-site conferences
  • Proficiency in the use of computers and various office machines
  • Organized and prioritize
  • Remote conference applications such as Zoom and Teams
  • Assisted in teaching new employees office procedures and on various software used in the office
  • Prepare facsimiles, certificates, name tags, and labels
  • Office equipment such as fax machine, copiers, and scanners
  • Answer phones, direct calls, and handle routine requests
  • Log-in, track, and distribute training applications
  • Filing employee records
  • Work as a team and individually
  • Ability to maintain sensitive and confidential information

Outside Crew fall season

Cleveland Metroparks Chalet
07.2002 - 09.2004
  • Drove Tractor for the fall hayride season
  • Helped with private parties for the summer
  • Outside crew for the winter toboggan chutes, lifting up to 50 lbs
  • Customer service skills and greeting customers
  • High responsibility for the safety of patrons
  • Seasonal Job

Credit Card Limit Extender

Credit First National-Bridgestone/Firestone, Inc.
10.1996 - 12.2000
  • Evaluated customers credit bureau reports
  • Entered sales and update accounts
  • Received incoming calls from stores and customers
  • Call center environment
  • Problem solving
  • Effective communication

Education

Bachelor’s Degree - Organizational Development and Leadership, Human Resources

Baldwin Wallace University
Berea, OH
12.2016

Graphic Design Certification - undefined

Polaris Career Center
Middleburg Heights, OH
01.2004

Associate of Arts - Applied Business

Cuyahoga Community College
Parma, OH
05.2000

Certificate of Completion - Advance Business Applications

Polaris Career Center
Middleburg Heights, OH
01.1997

High School Diploma -

Midpark High School
Middleburg Heights, OH
01.1997

Skills

  • Skilled in Microsoft Word, Excel, Access, and PowerPoint
  • Proficient in Microsoft Outlook
  • Proficient in Adobe Acrobat Pro
  • InDesign layout design
  • Equation Editor expertise
  • Travel coordination specialist
  • Effective verbal and written communication
  • Detail-oriented approach
  • Proficient in Internet Explorer
  • Willingness to travel
  • Filing, Scanning, Printing
  • Work as a Team and Individually
  • Ability to use remote conferencing applications, eg Zoom and Teams
  • Reliable
  • Administrative support
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Microsoft office
  • Data entry

Accomplishments

  • Certificate of Recognition-Assisting the Calibration Lab in reconciling the pool databases, entering assets into the Metrack data base for the migration and assisting the production clerks in receiving assets into the new system for testing. Saved the company Alcyon Technical Services (ATS) JV, LLC., NASA GLENN RESEARCH CENTER, $10,000-2019
  • Quickly learned many new skills and software packages
  • Created the Lewis Education and Research Collaborative Internship Program (LERCIP), Exploring Program (EP), and Summer internship student application forms specific to customers’ needs
  • Recreated the Publishing Services overtime approval request form which was a PDF file and made it into a word document that was editable
  • Promoted to Desktop Publishing Assistant in October 2004.
  • Worked in other Departments as Backup
  • Metrology Project inventory

EVENTS/COMMITTEE’S

  • Safety Committee and also the Safety Warden (Current)
  • Evening With the Stars—Primary Role Exhibit Greeter (2015)
  • Lead of the Entertainment Committee—Plan annual event events for SGT, Inc., Wyle, Inc., and Honeywell contractors. Over 200 employees.
  • Admin/Professional Awards Committee
  • Open House Committee
  • Star Gazing event—3,500 people here that day participation in bookmark station had a very positive impact with NASA guests. I helped work the bookmark station by showing kids and adults how to use Photoshop to create a bookmark.

Awards

Certificate of Recognition-Assisting the Calibration Lab in reconciling the pool data bases, entering assets into the Metract data base for the migration and assisting the production clerks in receiving assets into the new system for testing. Saved the company Alcyon Technical Services (ATS) JV, LLC., NASA GLENN RESEARCH CENTER, $10,000-2019, 


Certificate of Appreciation Radioisotope Power Systems Program. Outstanding contribution to the RPS Program and the Nuclear Power Assessment Study (NPAS) NPAS Report Layout Designer-2015, 


NASA Glenn Business and Professional Women’s organization (BPW) Career Advancement Scholarship-2014, 


NASA-Group Achievement Award-NASA Glenn Special Journal Issue Team. Outstanding efforts in the publishing of a special issue of the Journal of Aerospace Engineering honoring the 70 years of research and technology at Glenn Research Center 2013, NASA-Group Achievement Award-GRC Proposal Support 2012, 



Timeline

Property Specialist (eMITS Contract)

MORI Associates, Inc.
07.2025 - Current

STI Office Representative

Alcyon Technical Services (ATS) JV, LLC.
01.2023 - 2025

Production Control Clerk, (Metrology Cal Lab)

Alcyon Technical Services (ATS) JV, LLC.
01.2019 - 01.2022

Mini Golf/Front Gate-Cashier/Greeter

Memphis Kiddie Park
01.2017 - 01.2023

Travel Consultant

First Class Service Travel
01.2012 - Current

Sales Associate-Cashier/Clothing and Shoe Department

Fin Feather Fur Outfitters
01.2012 - 01.2016

Outside Crew fall season

Cleveland Metroparks Chalet
07.2002 - 09.2004

Administrative Assistant II

InDyne, Inc.
11.2000 - 10.2004

Credit Card Limit Extender

Credit First National-Bridgestone/Firestone, Inc.
10.1996 - 12.2000

Graphic Design Certification - undefined

Polaris Career Center

Desktop Publishing Specialist

MORI Associates
2004 - 06.2025

Bachelor’s Degree - Organizational Development and Leadership, Human Resources

Baldwin Wallace University

Associate of Arts - Applied Business

Cuyahoga Community College

Certificate of Completion - Advance Business Applications

Polaris Career Center

High School Diploma -

Midpark High School

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