Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
BusinessAnalyst
Lisa Gregory

Lisa Gregory

Galion,OH

Summary

Visionary, innovative, and accomplished Educational Thought Leader possessing over 20 years of salon industry knowledge with experience in administrative principles and procedures. Providing critical, top-down assessments of existing programs/processes to provide enhancements that result in bottom-line growth . Delivering effective leadership through creativity, problem-solving, collaboration, and support.

Knowledge of operations and techniques, in addition to adult learning principles, course development , classroom, and practical instructional presentation methods , and methods for evaluating training effectiveness to achieve the highest standards of performance. Maintains a focus on best practices , continuous improvements, and personnel training to optimize production , reduce costs, and maximize profits. Regarded for the ability to deliver outstanding results with the highest degree of expertise, service, and professionalism .

Overview

25
25
years of professional experience

Work History

Field Education Manager

Kao Salon Division
12.2011 - Current

    · Develop and execute comprehensive education programs for salon professionals, covering product knowledge, technical skills, and customer service

    · Collaborate with cross-functional teams to align education initiatives with go-to-market strategies, business objectives, and deliverables

    · Implement and oversee on-site and virtual training sessions, workshops, and seminars; assessment tools to identify and measure skill gaps in training programs and customize training content accordingly

    · Build and maintain strong relationships with salon owners, managers, and educators to understand their specific needs and challenges

    · Develop territory education plans and work with DSCs to achieve their sales goals; support the sales team, including participation in cold calls to generate new business

    · Manage assigned budgets, approve, and deploy class requests received by sales consultants

    · Conduct training sessions at regional and national events, trade shows, and forums to promote brand alignment

    · Provide in-field coaching and leadership to Goldwell, KMS, and Kerasilk artists in the territory; following a cohesive development plan with key salons to help them achieve their sales goals

  • Key Achievements :

    o Effectively manage a roster of approximately 8 to 12 artists within my designated region

    o On average, successfully facilitate 80 to 90 programs annually, accommodating 600 to 700 participants

Key Account Technical Trainer National Teams

Proctor And Gamble North American Salon Profession
03.2008 - 12.2011

    · Collaborated with the sales team to bring quality education to assist stylists and salons in driving their sales

    · Shared knowledge and techniques to create the newest and current trends with a stylist; supported salon education through guided hands-on workshops

    • Provided technical training programs, answering questions or offering additional resources when needed.
    • Conducted thorough needs assessments to identify areas for improvement in training materials and methods.
    • Enhanced employee technical skills by developing comprehensive training modules and hands-on workshops.

Master Stylist

Kenneth's Hair Design Group And Day Spa
08.1999 - 06.2007
  • Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
  • Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
  • Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
  • Colored and treated hair using modern technology.
  • Established positive working relationships with peers and management through clear communication and teamwork initiatives.
  • Increased customer satisfaction by staying attuned to each client''s unique needs and preferences, adjusting styling techniques as necessary.

Education

Cosmetology - Cosmetology

Nationwide Beauty Academy
Columbus, OH
08.1999

Skills

  • Relationship Development
  • Training/Development
  • Project Management
  • Strategic Planning
  • Collaborative Leadership
  • Account Management
  • Public Speaking/Communications
  • Change Management
  • Solution Management
  • Conflict Resolution
  • Event Management
  • Social Perceptiveness

Certification

  • Master Colorist Technician - Kao Salon Academy
  • Goldwell Kerasilk Certification
  • Barbicide Certificate - Industry Standards in Sanitation and Disinfection
  • Microsoft proficient

Accomplishments

  • Collaborated with team of 7 in the development of Virtual Education.
  • Won an award for Clear Vision for Existing Business Education.
  • Achieved Partner, Portfolio, Growth Award twice for collaborating with sales.
  • Successfully completed a CCL Management Skills Workshop.

Timeline

Field Education Manager

Kao Salon Division
12.2011 - Current

Key Account Technical Trainer National Teams

Proctor And Gamble North American Salon Profession
03.2008 - 12.2011

Master Stylist

Kenneth's Hair Design Group And Day Spa
08.1999 - 06.2007

Cosmetology - Cosmetology

Nationwide Beauty Academy
Lisa Gregory