Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Lisa Griffin

200 Millwood Circle #311,Ar

Summary

Dynamic and dedicated professional with extensive experience at Circle K, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining high standards of cleanliness and organization, contributing to a positive shopping experience while ensuring compliance with company policies.

Overview

8
8
years of professional experience

Work History

Cashier

Circle K
01.2020 - 09.2024
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Handled cash, credit, and debit transactions while ensuring compliance with company policies.
  • Learned inventory management practices to assist in replenishing stock as needed.
  • Collaborated with team members to support store operations during peak hours.
  • Developed strong communication skills through daily interactions with diverse customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.

Transportation Security Officer

TSA at the Airport
01.2017 - 01.2019
  • Conducted thorough screening of passengers and baggage to ensure compliance with security regulations.
  • Collaborated with law enforcement and emergency response teams during security incidents to enhance safety protocols.
  • Monitored surveillance systems for suspicious activity, promptly reporting any concerns to management.
  • Trained new employees on security procedures and best practices, fostering a culture of safety awareness.
  • Implemented improved screening processes that increased efficiency without compromising security standards.
  • Participated in regular drills and training sessions to maintain readiness for various emergency scenarios.
  • Assisted in developing and refining operational policies to align with federal transportation security guidelines.
  • Provided exceptional customer service while enforcing security measures, balancing safety with passenger experience.
  • Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
  • Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Assisted in reducing wait times for passengers by executing swift and accurate security checks.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.

Education

High School Diploma - University Or Arkansas At Little Rock

Robert E Lee
Baton Rouge, LA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash register systems

Timeline

Cashier

Circle K
01.2020 - 09.2024

Transportation Security Officer

TSA at the Airport
01.2017 - 01.2019

High School Diploma - University Or Arkansas At Little Rock

Robert E Lee

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Lisa Griffin