Lisa Grochowski
De Pere,WI
Summary
Quick learner with experience in operations planning, customer service and sales/account management. Almost twenty years of experience across multiple industries. Extremely motivated and results driven. Strong time management skills with the ability to multi-task. Passionate and dedicated professional.
Overview
15
15
years of professional experience
Work History
Master Planner
Valley Packaging Supply
05.2018 - Current
- Responsible for creating the production schedule daily for 40+ machines and 70+ production employees.
- Schedule routine and unplanned maintenance for machines.
- Monitor efficiency and coordinate with operations management to maximize throughout production day.
- Work closely with customer service and sales to ensure need by dates are met.
- Display and maintain weekly backlog report.
- Lead weekly calls internally across multiple departments to ensure targets are met.
- Report weekly measurables to leadership.
Customer Service Manager
Valley Packaging Supply
07.2013 - 05.2018
- Managed the full catalog of 50+ customers with support from sales.
- Worked daily with customers to get purchase orders, manage priorities and understand needs.
- Created and maintained open order reports and finished goods reports.
- Worked cross-departmentally to ensure customer satisfaction.
Trim/Ground Beef Sales Account Manager
JBS
12.2010 - 07.2013
- Managed and controlled key customer accounts.
- Communicated daily with customers to discuss their current needs as well as present opportunities for additional business.
- Emphasis on both strengthening relationships with existing customers and developing new business.
- Projected and calculated trim and ground beef movements within the market to improve positioning.
- Responsible for sales of approximately 2.5 million pounds of beef per week with margins $.02 or better ahead of USDA average.
Trim Scheduler
JBS
12.2010 - 07.2013
- Created trim production schedule daily for the Green Bay plant.
- Assisted sister plant trim/ground beef schedulers with their inventories and their raw material needs.
- Monitored plant's order fulfillment and communicated with them throughout the day if any adjustments were needed.
- Worked closely with operations management to coordinate pounds per head (PPH) targets and actuals.
- Provided the sales team with an accurate product availability forecast based on cattle mix and PPH.
- Worked cross-departmentally with sales, transportation, shipping, production and claims to exceed KPIs.
Quality Assurance Manager
JBS
07.2009 - 12.2010
- Managed team of 15 QA Technicians working in various roles.
- Worked closely with plant production managers to ensure product specifications were met.
- Actively participated in meetings regarding product specification changes with corporate QA team.
- Worked with the business analysis group to assist in creating yield standards and with product development.
- Traveled to tour customer facilities and met with customers to discuss product issues, wants, needs, etc.
- Responsible for all product related claims; oversaw plant investigations into claims and provided timely responses to customers.
- Verified and maintained all Q.A. records.
- Oversaw all aspects of Export including production and documentation
- Assisted Food Safety in BRC & USDA audits.
- HACCP trained
Education
2000-2002
University of Minnesota
Minneapolis, MNSkills
- Strategic Thinking
- Goal Setting
- Scheduling Expertise
- Account Management
- Resource Allocation
- Time Management
- Organizational Skills
- Process Improvement
Timeline
Master Planner
Valley Packaging Supply
05.2018 - Current
Customer Service Manager
Valley Packaging Supply
07.2013 - 05.2018
Trim/Ground Beef Sales Account Manager
JBS
12.2010 - 07.2013
Trim Scheduler
JBS
12.2010 - 07.2013
Quality Assurance Manager
JBS
07.2009 - 12.2010
2000-2002
University of Minnesota