Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lisa Guzman

Las Vegas,NV

Summary

Detail-oriented Accounting Clerk bringing 7 years of experience in the field. Methodical and analytical with excellent mathematical skills and knowledge of generally accepted accounting principles.

Overview

19
19
years of professional experience

Work History

Team Associate

Walmart
Las Vegas, NV
11.2021 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Sought out ways to go above and beyond job requirements.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Resolved issues quickly to maintain productivity goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.

Owner

Isla's Vintage Finds
Whittier, CA
2016.01 - 2021.10
  • Managed day-to-day business operations.
  • Reconciled sales, returns and financial reports in QuickBooks.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Accounting Clerk

NBC Universal - Universal Studios Theme Park
12.2010 - 02.2014
  • Debited/Credited ledger accounts.
  • Identified and Moved Lockbox Deposits from Bank of America to customer account/general ledgers.
  • Ran CashPro, Bank of America Daily Deposit Report.
  • Printed SAP cash suspense, and unapplied cash reports.
  • Set up, modified, and updated customer accounts in SAP.
  • Researched, Identified Wires and ACH payments to the appropriate G/L or customer accts.
  • Applied check, wire, and ACH payments using SAP to customer accounts.
  • Overnighted Deposits Daily to NBCUniversal lockbox.
  • Handled over $1B in deposits per year.
  • Added acceptable payees for USH lockbox.
  • Communicated with Sales, Marketing, Genpact, and Ticketing on a daily basis.
  • Ran the Ticket Modification Report Daily.
  • (Voided Tickets).
  • Prepared, and processed manual draft, check payment ticket refund requests for customers in an accurate and timely manner.
  • Reconciled manual draft/check refund accounts.
  • Excellent math and communication skills, customer service, and a team player that demonstrates a positive attitude.
  • Followed up with customers regarding identified discrepancies.

Accounting Clerk

Local Teamsters Union 630
07.2007 - 04.2009
  • Completed required reports/records accurate and promptly.
  • Performed clerk functions efficiently, effectively, and accurately in accordance to established policies, standards, and security procedures.
  • Monies were balanced and any discrepancies promptly resolved.
  • Researched and resolved billing questions and discrepancies.
  • Processed deposits.
  • Applied monies to member accounts.
  • Opened, time-stamped and distributed office mail.
  • Balanced and verified end of day totals.
  • Processed member transfers, refunds to members' accounts.
  • Balanced daily transactions and verified all totals.
  • Completed member applications, set up customer for payroll deduction and authorization forms.
  • Provided translation for non-English speaking members.
  • Performed file maintenance and account changes.
  • Helped other departments by answering questions as well as provide training and support for others.
  • Managed over 20 calls per day reaching out to union members regarding their dues.

DMV Coordinator

Enterprise Rent-A-Car
01.2004 - 07.2007
  • Processed CA DMV duplicate stickers, plates, title requests.
  • Maintained solid organizational skills.
  • Notary for the Fleet Department.
  • Maintained title inventory for the Remarketing Dept.
  • Proved the ability to provide excellence in delivering customer service.
  • Solid written and verbal communication skills.
  • High degree of initiative and sense of urgency.
  • Processed counter tickets and accounts payables invoices for the dept.
  • Followed established policies and procedures to coordinate all aspects of planning, analyzing, and facilitating the communication and resolution of registration and titling issues.
  • Analyzed and resolved problems, concerns, and issues as they arose on customer vehicles.
  • Possessed the ability to attend to details in a fast paced, multi-tasking environment.
  • Communicated with departments and branches on a daily basis.
  • Prepared, maintained and e-mailed reports weekly to Operation Supervisors and Customer Service Representatives.

Receptionist/Office Clerk

DDO Artists Agency
01.2000 - 01.2004
  • Screened incoming calls.
  • Received and directed heavy volume of phone calls.
  • Greeted and directed clients to appropriate agent(s).
  • Organized materials for TV/COMMERCIAL/PRINT submissions.
  • Typed correspondence to casting directors.
  • Prepared new client contract signings sessions.
  • Scheduled appointments and meetings for agents.
  • Entered and maintained agency database and office files.
  • Assisted in day-to-day operations in the Commercial/Print, Dance, and Theatre Departments.

Education

B.A. - Business Administration, Marketing

Cal State Northridge
Northridge, CA
05.2003

A.A - Business Administration

Glendale Community College
Glendale, CA
05.2000

Skills

  • Bank Statement Reconciliation
  • Accounts Receivable
  • Data Analysis
  • Attention to Detail
  • Data Entry and 10-Key
  • Proactive and Self-Motivated

Languages

Spanish
Native or Bilingual

Timeline

Team Associate

Walmart
11.2021 - Current

Owner

Isla's Vintage Finds
2016.01 - 2021.10

Accounting Clerk

NBC Universal - Universal Studios Theme Park
12.2010 - 02.2014

Accounting Clerk

Local Teamsters Union 630
07.2007 - 04.2009

DMV Coordinator

Enterprise Rent-A-Car
01.2004 - 07.2007

Receptionist/Office Clerk

DDO Artists Agency
01.2000 - 01.2004

B.A. - Business Administration, Marketing

Cal State Northridge

A.A - Business Administration

Glendale Community College

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