Lisa Haley
Waianae,HI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
41
41
years of professional experience
Work History
Medical Assistant
Straub Medical Center
10.1994 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Schedule surgeries and coordinate appointments from pre-op to post-op. Assure patients are medically cleared for surgery.
- Input orders for diagnostic tests.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient spirometry.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Semmes-Murphey Spine & Neurological Institute
06.2004 - 12.2006
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Emergency Medical Technician
International Life Support Ambulance Services
01.1992 - 09.1994
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Followed all safety protocols and took necessary precautions while providing care.
- Responded to 911 calls for medical emergencies.
- Handled patient transfers from one medical facility to another.
- Delivered emotional support to patients and families.
Receptionist
Nissan Motor Corporation
01.1991 - 01.1992
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted Sales & Marketing department with various tasks.
Emergency Department Technician
Waianae Coast Comprehensive Health Center
01.1988 - 01.1992
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Administered first aid treatment and life support to care for sick or injured individuals.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Quickly responded to codes and cardiac monitor alarms.
CPR Instructor
Waianae Coast Comprehensive Health Center
01.1988 - 01.1992
- Conducted clinical simulations and provided feedback for each individual student.
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Evaluated students' competencies through written assignments and examinations.
Crisis Worker
Waianae Coast Comprehensive Health Center
01.1988 - 01.1992
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Provided support to family and caregivers in crisis situations.
- Assist physician with the collection of medicolegal evidence, then assured chain of custody was not broken from Emergency Room to Honolulu Police Department.
Bookkeeper
Pay And Save
01.1983 - 01.1988
- Handled day-to-day accounting processes to drive financial accuracy.
- Entered figures using 10-key calculator to compute data quickly.
Education
No Degree - Medical Assisting
Newbridge College
TustinHigh School Diploma -
President William Mckinley High School
Honolulu, HINo Degree - Emergency Medical Technician
Kapiolani Community College/University of HI Community Colleges
Honolulu, HI12.1992
Skills
- Patient-Focused Care
- Procedure Assistance
- Medical Terminology
- Patient Flow Management
- HIPAA Compliance
- Direct Patient Care
- Electronic Medical Records
- Medical Terminology Knowledge
- CPR
Timeline
Medical Assistant
Semmes-Murphey Spine & Neurological Institute
06.2004 - 12.2006
Medical Assistant
Straub Medical Center
10.1994 - Current
Emergency Medical Technician
International Life Support Ambulance Services
01.1992 - 09.1994
Receptionist
Nissan Motor Corporation
01.1991 - 01.1992
Emergency Department Technician
Waianae Coast Comprehensive Health Center
01.1988 - 01.1992
CPR Instructor
Waianae Coast Comprehensive Health Center
01.1988 - 01.1992
Crisis Worker
Waianae Coast Comprehensive Health Center
01.1988 - 01.1992
Bookkeeper
Pay And Save
01.1983 - 01.1988
No Degree - Medical Assisting
Newbridge College
High School Diploma -
President William Mckinley High School
No Degree - Emergency Medical Technician
Kapiolani Community College/University of HI Community Colleges
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