Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizations brand.
Overview
7
7
years of professional experience
Work History
Housing Manager
Yavapai-Apache Nation
Camp Verde, AZ
02.2022 - 04.2024
Organized and scheduled regular inspections of all units in the building.
Ensured compliance regulations and company policies concerning housing operations.
Provided guidance to staff members regarding tenancy issues such as eviction proceedings or lease violations.
Organized training sessions for staff members on topics such as customer service techniques or landlord and tenant rights.
Restaurant Manager
Dunkin' Donuts
Cottonwood, AZ
03.2019 - 01.2022
Supervised and trained staff in customer service, food handling, and safety protocols.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Sales Account Manager
Televerde
Phoenix, AZ
09.2017 - 02.2019
Provided training support for new team members on best practices in sales processes and techniques.
Collaborated with marketing team to design promotional materials for products and services being sold.
Maintained accurate records of all sales activities including client communications, presentations, proposals, forecasts.
Prepared detailed presentations outlining features, benefits of products, services being sold.
Education
Associate of Arts - Communications
South Mountain Community College
Phoenix, AZ
01-2025
Associate of Arts - Web Design
South Mountain Community College
Phoenix, AZ
01-2023
Associate of Arts - Business Administration
Mesa Community College
Mesa, AZ
05-2022
Skills
Staff Training
Case Management
Property Management
Performance Management
Staff Management
Sales team training
Restaurant operations management
Recruitment
Staff Scheduling
Timeline
Housing Manager
Yavapai-Apache Nation
02.2022 - 04.2024
Restaurant Manager
Dunkin' Donuts
03.2019 - 01.2022
Sales Account Manager
Televerde
09.2017 - 02.2019
Associate of Arts - Communications
South Mountain Community College
Associate of Arts - Web Design
South Mountain Community College
Associate of Arts - Business Administration
Mesa Community College
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