Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Lisa Hancock

Sterling Heights,United States

Summary

An organized, motivated and committed individual with a history of meeting company needs with consistent time management and communication practices across diverse settings. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to contribute to a dynamic team and support organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Sr. Print Production Manager

DCI Marketing Inc.
Troy, MI
10.2016 - 07.2024
  • Managed the start to finish, from annual planning/budgeting/timelines to production and ship, and the day to day workflow of the annual $28 million GM dealership program
  • Met and/or exceeded annual goals for Quality, On-time, and Budget/Cost savings
  • Established and maintained effective relationships with vendors to negotiate pricing and secure materials needed for production to meet timelines; issue detailed Purchase Orders
  • Developed and implemented efficient processes to streamline operations, reduce costs and ensure and improve quality
  • Review and approve proofs including press check approval process
  • Assisted with recruiting efforts by screening resumes, conducting interviews and making hiring decisions
  • Participated in regular meetings with management team to discuss ongoing projects and new initiatives
  • Developed cost estimates for jobs based on material needs and labor hours required
  • Inspected production, quality control and maintenance reports to detect and address production problems
  • Mitigated production issue risks by identifying potential problems and taking effective action
  • Built and managed strong operational teams by providing guidance, training, and support in order to meet company objectives including mentoring newly hired employees
  • Presented performance and productivity reports to leadership by conducting various weekly internal and external supplier status meetings
  • Motivated, monitored and evaluated personnel on their progress towards meeting annual goals to maximize productivity and maintain quality standards
  • Responded to information requests from superiors, providing specific documentation
  • Reviewed invoices for accuracy before submitting payment requests.

Senior Print Producer/Project Manager

Campbell Ewald Advertising Agency
Detroit, MI
12.1999 - 12.2014
  • Senior Print Producer consisting of the print production and project management of two of the company's largest clients, US Navy Recruiting Command and USAA
  • Consistently demonstrated the ability to deliver product and service with quality, on time and within budget
  • Experienced in project execution due to my strong attention to detail, communication, organization and people skills
  • Regarded as a top professional in the production field with extensive experience in pre-media, print, paper, color, production finishing and shipping
  • Central point of communication on multiple projects interacting with both internal team members and external clients and suppliers
  • Manage the planning and execution of assigned programs from concept through delivery involving creative concepts, graphics, copy, data requirements, print, finishing, mailing with the USPS and shipping with UPS, Federal Express, etc.
  • Develops and communicates project expectations, timelines, status updates/reporting and changes throughout each project to all team members
  • Facilitates the flow of information in all project phases including approvals and proofing requirements
  • Reviews and approves artwork for production quality and specifications which includes retouching direction and color
  • Manages client inventories to include low-inventory ordering points as well as recommended print orders based on material usage
  • Reviews and approves supplier invoices
  • Responds to internal and external customer inquiries regarding projects
  • Conducts and attends project meetings both internally and externally
  • Well versed on various aspects of printing to include coatings/varnishing/special finishes and formats as well as paper stocks
  • Thorough knowledge of direct marketing and print production processes including digital/traditional print, direct mail, web-based programs, database management, reporting, budget/forecasting, finishing and packaging operations

Skills

  • Print Production and Marketing/Advertising
  • Direct Mail Campaigns
  • Business Planning
  • Team Leadership and Motivator
  • Cross-Functional Communication
  • Cost reduction and containment
  • Process Improvement
  • Multi-tasking
  • Detail Oriented
  • Organization
  • Identifying possible risks and taking action to avoid
  • Troubleshooting and problem solving

Accomplishments

  • John Caples International Award - The US Navy Integrated Recruiting Command - Multimedia Campaign
  • Best of Category 2002 - Direct Marketing - The US Navy National Recruiting Command
  • Best of Category 2002 - Integration - The US Navy Recruiting Command - Complete Campaign
  • Best of Category 2004 - Non-Consumer Communications - USPS 30/30 Program
  • Best of Direct Marketing 2009 - The US Navy Recruiting Command - US Reserve Officer

Certification

  • Member, Worldwide Woman's Association

Timeline

Sr. Print Production Manager

DCI Marketing Inc.
10.2016 - 07.2024

Senior Print Producer/Project Manager

Campbell Ewald Advertising Agency
12.1999 - 12.2014

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Lisa Hancock