Lisa Hanna

Direct Support Counselor

Hart United Inc

North Haven, CT

11.2021 - Current

Provided supervision and in-house activities to support program participants.
Modified treatment activities or approaches as needed to comply with changes in clients' status.
Provided direct care to individuals with developmental disabilities in a residential setting.
Developed positive relationships with clients through activities, outings and social interactions.
Assessed patients for risk of suicide attempts or harmful behavior toward others.
Participated in team meetings to discuss case updates or new strategies for treatment.
Implemented therapeutic interventions designed to reduce challenging behaviors exhibited by clients.
Acted as client advocate to resolve emergency problems in crisis situations.
Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
Assessed potential risks associated with certain environments or activities before allowing participation by any client.
Prepared and maintained required treatment records and reports.
Obtained or maintained proper licensure or certification to meet state requirements.
Collected information about clients through interviews, observation, or tests.
Monitored client medication adherence and administered medications when needed.
Understood and followed oral and written directions.