Lisa Hannick

• I provide exceptional customer service and provide pleasant shopping experiences to retail customers.

I manage efficient cash register operations.

• I deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• I handle customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
• I engage with customers on the sales floor, offering assistance and improving shopping experience.
• I consistently meet personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

I provided personalized care and assistance to clients, ensuring

comfort and safety in daily activities.

• I developed tailored care plans based on individual client needs and preferences.
• I monitored health conditions, reporting changes to healthcare professionals promptly.
• I assisted with medication management, ensuring adherence to prescribed schedules.
• I implemented engaging activities to promote mental stimulation and emotional well-being for clients.
• I maintained accurate records of client progress and care provided to ensure continuity of service.

• Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
• Monitored patient responses to medication to report adverse reactions quickly.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Ensured compliance with healthcare regulations by accurately documenting medication administration.