Lisa Hansen
Nursing
Phoenix,AZ
Summary
Compassionate Registered Nurse with distinguished understanding of hospital functions. Skilled at developing comprehensive post-treatment plans with patients and doctors for quality healthcare. Committed to patient education and advocacy.
Overview
20
20
years of professional experience
Work History
STAY AT HOME MOM
07.2014 - Current
Property and Casualty Territory Manager
SAFECO
01.2013 - 07.2014
- Western Arizona territory)
- Drove profitable premium growth within my assigned territory by selecting, engaging, and managing independent agents to successfully sell and support Safeco’s Personal Lines products and services
- My role was the forefront of building premium growth through relationships with our underwriters and agents to ensure we build market share successfully.
Field Sales Representative
LIBERTY MUTUAL
Chandler, AZ
04.2006 - 01.2013
- Have successfully built relationships through personal interaction with prospects and existing clients
- Established mass lead opportunities by networking with high-level company officers, human resources managers, and training personnel
- Strong marketing skills advanced Liberty Mutual’s brand recognition by creating community awareness via community events, educational seminars and employer on-sites
- Solid presentation and communication skills, ability to build rapport with customers, and strategic negotiation and closing skills enabled my success
- Lamplighter Award Recipient (2007)
- Pursuit of Excellence Award four time winner (2007 and 2008)
- Pacesetter Award seven time winner year (2006, 2007, 2008)
- Pacesetter Plus Award year (2008)
- Life Masters Trip Award (top six rookie sales representatives in region for life sales, 2007)
- Liberty Legends Award Winner in 2010 and 2011 (two time-top sales rep nationally in tenure bracket, 2010 and 2011)
- Consistently listed on Top 25 Standings report for auto sales nationally
- Consistently listed on Top 25 Standings report for total production nationally
Sales Associate
CRATE AND BARREL
Denver, CO
08.2004 - 03.2006
- Assisted customers with item selection, operated computerized cash registers, monitored inventory, and stocked shelves
- Conducted semi-annual inventories, reconciled counts against inventory control systems, entered data into computer for special orders, received customer service and inventory control training, was in charge of training all new part-time sales associates, was knowledgeable of product in order to educate and assist customers, and provided excellent customer service both internally and externally.
Sales Representative
CBEYOND COMMUNICATIONS
Denver, CO
10.2004 - 09.2005
- Selected as a member of a business-to-business outside sales team
- In charge of achieving daily/weekly/monthly sales goals
- Daily activities included cold calling, telemarketing, appointment setting, and account management
- I was a top sales member on my team, selected as a participant in the mentorship and leadership program for CBeyond Communications, received CBeyond’s MTV Award for top sales for the month of April, 2005, sold over $50,000 in new contracts and met or exceeded my quota each month.
Management Associate
GEICO INSURANCE COMPANY
Tucson, AZ
02.2003 - 07.2003
- Selected to participate in regional Management Development Program from hundreds of qualified external job applicants
- Responsible for preparing to assume accountability for managing the process of servicing the full range of automobile insurance policies offered through an intensive and diversified on-the-job training program
- I was consistently rated and evaluated in the top 5% of training program participants, attended weekly leadership development meetings with the site
- General Manager, repeatedly recognized by the GM for outstanding contributions and performance, interfaced with customers regarding policy coverage options and increased policy limits, and successfully passed comprehensive Arizona
- Insurance License examination on my first attempt.
Education
Bachelor of Science - Nursing
10.2023
Associate of Applied Science - Nursing
12.2022
BSBA - Business Management
08.2002
Graduated Cum Laude
Skills
- Remain calm and professional throughout critical incidents
- Record of reliability and responsibility
- Develop rapport with patients, family and staff
- Relate well to people from a variety of cultures
- Working knowledge of pharmaceutical drugs, there classifications and medical
insurance - Ability to conduct basic assessments on patients including head to toe, pulmonary,
cardiovascular, neurological, skin, abdominal, genitourinary, and pain assessments - Ability to insert IV’s, foley catheters, blood draws, hang IV fluids, injections, vitals,
tracheostomy care/ suctioning and medication passes - Expressing therapeutic communication to patients
Timeline
- STAY AT HOME MOM
07.2014 - Current
Property and Casualty Territory Manager - SAFECO
01.2013 - 07.2014
Field Sales Representative - LIBERTY MUTUAL
04.2006 - 01.2013
Sales Representative - CBEYOND COMMUNICATIONS
10.2004 - 09.2005
Sales Associate - CRATE AND BARREL
08.2004 - 03.2006
Management Associate - GEICO INSURANCE COMPANY
02.2003 - 07.2003
Grand Canyon University - Bachelor of Science, Nursing
Maricopa Community Colleges - Mesa Community College - Associate of Applied Science, Nursing
UNIVERSITY OF ARIZONA - BSBA, Business Management
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