Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Harala

Bay City,MI

Summary

Results-oriented and dynamic business professional with a track record of excellence in organizational effectiveness, customer service, and communication. Possesses a unique blend of creativity and analytical abilities, allowing for innovative problem-solving and strategic decision-making. Known for delivering exceptional results that showcase a sense of urgency and foster strong relationships

Overview

12
12
years of professional experience

Work History

New Model Readiness Supervisor

General Motors
04.2022 - Current
  • Managed a team of six analysts responsible for supporting and executing new model launch service parts for the US, Mexico, and nine export regions.
  • Increased part availability of new model launch service parts by 27% since January 2023 and still trending upward.
  • Communicated directly with suppliers to support shipment of service parts.
  • Analyzed business operations to quickly resolve problems and manage workflow process to keep projects on track.
  • Compiled and analyzed data and presented updates on sales and supply chain requirements.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.

Domestic Launch Readiness Analyst

General Motors
06.2017 - 04.2022
  • Interface with various departments both internal and external to Supply Chain
  • Management team which includes but not limited to; Suppliers, Operations, Engineering, Supplier Quality, Packaging, and Purchasing to ensure uninterrupted physical supply of customer requirements for Export New Model parts.
  • Serve as the contact for CCA concerning New Model Launch requirements.
  • Ensure identification of issues and escalation to leadership as required.
  • Develop expertise in Supply Chain business processes.
  • Serve as Domestic Launch Readiness SME in meetings and workshops.
  • Execute Team Performance Measures and Continuous Improvement Plans to optimize availability and minimize obsolescence.
  • Point of contact for SPAC SLC and Allied pre-launch orders.
  • Main lead for summer intern.

PRCS Coordinator

General Motors
01.2017 - 04.2022
  • Indirectly lead station owners
  • Manage the Part Release and Change System processes
  • Coordinate with station owners
  • Problem solve part movement issues
  • Execute expedite requests
  • Develop and manage PRCS metrics along with a purchasing dashboard and present to leadership
  • Assist Partech with expedited requests for dealer backorders.

Export Launch Readiness Analyst

General Motors
03.2015 - 06.2017
  • Serve as contact for CCA Export customers concerning New Model Launch requirements.
  • Ensure identification of issues and escalation to leadership as required.
  • Serve as Export Launch Readiness SME in meetings and workshops.
  • Execute Team Performance Measures and Continuous Improvement Plans to optimize availability and minimize obsolescence.
  • Synchronize support activities with North American International Product Center (NAIPC) team in support of Aftersales deliverables.

Initial Order Buyer

General Motors
09.2013 - 03.2015
  • Assist the buyer in purchasing productive and non-productive materials and services
  • Responds to internal inquiries about vendors, price and availability of materials and tools
  • Maintains records of prices and terms negotiated with suppliers
  • Worked independently with decisions made based on established policies and procedures
  • Worked with suppliers on RFQ's, formulated packaging cost, and placed parts on contract

Divisional Expediter

Nexteer Automotive
08.2011 - 09.2013
  • Prepare purchase requisitions for purchasing quotations for product line managers and engineers who request prototype tooling and fixtures
  • Expedite and track components from plants and outside suppliers to meet completion dates, maintain supplier records, and escalate issues when required
  • Monitor work processes in department and assist in improving procedures
  • Manage a material runner who drives a fork truck to support material movements throughout the plants and suppliers
  • Assist in training new student interns to support different departments
  • Prepare shipper request for PC&L
  • Manage expenses for credit card and department.

Education

Master of Business Administration - Logistic Management

Central MichiganUniversity
Mount Pleasant, MI
08.2014

Bachelor of Business Administration - Marketing & Business Management

Northwood University
Midland, MI
05.2012

Skills

  • Certified in Operational Excellence Leadership
  • Proficient in SAP, Microsoft Word, PowerPoint, Excel, and Outlook
  • Knowledgeable in MS Access, queries, and powerBI
  • Strong attention to detail and effective prioritization, leading to successful project outcomes
  • Collaborative team player with the ability to work across different areas within an organization
  • Highly organized, dedicated, and committed to maintaining professionalism
  • Demonstrates a strong commitment to teamwork and can contribute expertise while following leadership directives
  • Skilled in identifying, investigating, and resolving discrepancies

Timeline

New Model Readiness Supervisor

General Motors
04.2022 - Current

Domestic Launch Readiness Analyst

General Motors
06.2017 - 04.2022

PRCS Coordinator

General Motors
01.2017 - 04.2022

Export Launch Readiness Analyst

General Motors
03.2015 - 06.2017

Initial Order Buyer

General Motors
09.2013 - 03.2015

Divisional Expediter

Nexteer Automotive
08.2011 - 09.2013

Master of Business Administration - Logistic Management

Central MichiganUniversity

Bachelor of Business Administration - Marketing & Business Management

Northwood University

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Lisa Harala