Lisa Harmon
Harrison,OH
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with patient care coordination and administrative tasks. Utilizes effective communication to ensure seamless collaboration among healthcare providers. Knowledge of healthcare regulations and patient advocacy, ensuring high-quality care delivery.
Overview
12
12
years of professional experience
Work History
Memory Care Director
Sonida Senior Living
08.2024 - Current
- Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
- Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
- Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care unit and creating a regular activity schedule.
- Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
Assistant Life Enrichment Director
Magnolia Springs Senior Living
01.2023 - 08.2024
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Developed monthly calendar of activities for Memory care residents.
- Coordinated training of Heartfelt connection program for memory care staff.
- Collaborated closely with nursing staff to create a safe environment, and stimulating schedule to enhance quality of life.
- Trained and directed activity personnel under the supervision of the Life Enrichment Director.
Lead Pre-K Teacher/Long-Term Substitute Teacher
Sprouts Children LLC
06.2021 - 08.2024
- Organized extracurricular activities for students, promoting social-emotional growth and fostering a sense of community within the school.
- Implemented creative teaching methods to make lessons more engaging, leading to higher levels of student interest and participation.
- Enhanced student comprehension by incorporating various learning styles and strategies in lesson planning.
- Collaborated with colleagues on curriculum development and instructional best practices, contributing to a cohesive learning experience for students across grade levels.
- Mentored new teachers in the Pre-K program, sharing insights and resources to help them succeed in their roles.
- Supervised PM staff and center flow.
- Substitute teacher PRN after January 2023.
Restaurant Co-Manager
Wendys Torocar
12.2015 - 05.2020
- Improved customer satisfaction by implementing new service strategies and training staff on best practices.
- Increased employee retention through effective hiring, training, performance evaluations, and career development opportunities.
- Enhanced restaurant efficiency by streamlining processes and optimizing staff scheduling.
- Boosted sales with innovative menu offerings and attention-grabbing marketing campaigns.
- Delivered exceptional guest experiences by overseeing front-of-house service standards and addressing any issues promptly.
- Managed financial operations, including budgeting, forecasting, cost control measures, and financial reporting to ensure profitability.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing accordingly.
- Ensured compliance with health, safety, and sanitation regulations through regular inspections and staff trainings.
STNA/Team Trainer
Shawneespring Skilled Care and Rehabilitation
04.2013 - 12.2015
- Provided Patient care and assisted with ADL.
- Kept accurate records of patients' care, condition, and progress including daily vitals.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Trained onboarding staff.
Education
State Tested Nurse Aide
RN & Associates
Springdale, OHEnd of Life Doula Certification
IAP Career College
Business Certification
IAP Career College
GED -
Cincinnati Job Corp
Cincinnati, OH05-2013
Skills
- Telephone and email etiquette
- Effective collaboration and interaction
- HIPAA compliance
- Effective leadership
- Effective communication
- Documentation
- Task delegation
- Training delivery
- Patient care
- Team leadership
- OSHA standards
- Cross-training
- Inventory control
- First aid and CPR
- Customer service
- Reliable team player
- Complaint resolution
- Collecting vital signs
Timeline
Memory Care Director
Sonida Senior Living
08.2024 - Current
Assistant Life Enrichment Director
Magnolia Springs Senior Living
01.2023 - 08.2024
Lead Pre-K Teacher/Long-Term Substitute Teacher
Sprouts Children LLC
06.2021 - 08.2024
Restaurant Co-Manager
Wendys Torocar
12.2015 - 05.2020
STNA/Team Trainer
Shawneespring Skilled Care and Rehabilitation
04.2013 - 12.2015
State Tested Nurse Aide
RN & Associates
End of Life Doula Certification
IAP Career College
Business Certification
IAP Career College
GED -
Cincinnati Job Corp
Similar Profiles
Itcel Diaz CastilloItcel Diaz Castillo
Server at Sonida Senior LivingServer at Sonida Senior Living
Sylvia R. MarabellSylvia R. Marabell
Corporate Paralegal at Sonida Senior LivingCorporate Paralegal at Sonida Senior Living
Melissa WallMelissa Wall
Executive Director at Holiday by Atria/Sonida Senior LivingExecutive Director at Holiday by Atria/Sonida Senior Living