Lisa Harris

• Assists clients in making the best flooring decisions by traveling to their homes with an extensive mobile product showroom.
• Fostered relationships with customers to expand customer base and retain business.
• Conducted post installation follow-up with clients to assess quality of service and customer satisfaction.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Monitored customer order process and addressed customer issues.

In addition to being the office manager, at Ascending to Health Respite Care, I was one of the grant writers.

• Secured more than $300,000.00 in grant funds for ATHRC.
• Completed grant applications with supporting documentation to secure funding proposals.
• Drafted, assessed and completed proposals to pursue grants and donations.
• Researched grant opportunities based on funding amount needed, location and organization project.
• Investigated potential funding sources, state and federal programs and non-profit foundations.

Started career as a receptionist and was progressively promoted to the following positions:

Scholarship Administrator - 2008

• Evaluation of each applicant that applied for a scholarship - up to 500 per year.
• Monitored and tracked student compliance to ensure adherence to scholarship guidelines. There were 200+ scholars in the program every year.
• Served as central point of contact for Financial Aid Officers, Registrar's and Bursars, dealing with approximately 80 different institutions in the United States and abroad.
• Corporate Secretary/Treasurer
• Administrative Executive to President of the Foundation/Office Manager