Lisa Harris
Alpharetta,Georgia
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
33
33
years of professional experience
Work History
Director of State
Trulieve
01.2023 - 09.2023
- Senior executive responsible for the operational activities of the organization and expansion into Georgia.
- Responsibilities included leading the Retail Store Operations, Grow & Production Operations, Community/Physician Education and Marketing for the state.
- Key partner to Executive Leadership, Legal/Compliance, Real Estate and Wholesale teams.
- Key achievements include being the first to market for the state of Georgia, successfully opening 6 locations throughout the state, driving patient count growth, and leading the company in service scores.
- Led teams of professionals in achieving organizational goals through clear communication, collaboration, and guidance.
- Collaborated with cross-functional teams to develop comprehensive solutions addressing complex challenges facing the business.
- Oversaw divisional marketing, advertising and new product development.
- Devised and presented business plans and forecasts to board of directors.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Senior Analyst, IPR Field Solutions- Western Division
Home Depot
09.2021 - 01.2023
- Liaison between Inventory Planning & Replenishment and the Western Division Store Leadership Team to ensure proper levels of in stocks and to solve inventory anomalies that have a negative impact on stores or profit
- Responsible for New Store Openings, Remodels and Space Constraint Max Program for Western Division
- Support 5 RVPs, 2 Divisional Merchandise Managers and 16 Regional Merchandise Manages with a total of $60B+ annual sales
- Key achievements include creating best practices around the Space Constraint Max Program and receiving multiple Homer Awards for building relationships, excellent customer service, and creating shareholder value.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Provided expert advice for senior management, contributing to informed decision-making and strategic planning.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
District Director
Cost Plus World Market
08.2017 - 04.2021
- Senior leader responsible for a mid-volume $50M district, 13 stores, 12 direct reports, 35 mid-level managers, and over 150 team members
- Responsible for all aspects of store operational execution, payroll, staffing, talent management, merchandising, guest experience, and sales
- Key achievements include building a top-performing sales team, promoting internal talent, and achieving top performance in various operational metrics.
- Improved employee retention through professional development programs and targeted hiring practices.
- Developed and executed strategic plans for district growth, leading to increased profitability.
- Led the implementation of company-wide initiatives at the district level, ensuring alignment with corporate goals.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
District Director
Victoria's Secret
05.2016 - 06.2017
- Senior leader responsible for a mid-volume $40M district, 10 stores, 120 direct reports, 43 mid-level managers, and over 170 team members
- Responsible for all aspects of store operational execution, payroll, staffing, talent management, merchandising, guest experience, and sales
- Key achievements include stabilizing a market with high turnover, reducing turnover rates, and promoting internal talent.
- Enhanced district performance by implementing strategic initiatives and fostering collaboration among stores.
- Assessed knowledge, skills and abilities of staff, coordinated regular skill training and implemented reinforcement techniques to address gaps and opportunities.
Property Management Director
Target
03.2010 - 05.2014
- Senior leader supporting two Group Vice Presidents and 113 stores
- Responsible for all aspects of facilities management including remodel/project execution, preventative management, vendor management, and safety
- Managed over $250M of Target assets, $2M in payroll, and responsible for all staffing and talent management of stores in $6B territory
- Key achievements include high satisfaction leadership feedback, creating best practices, and leading the region and company in various metrics associated with facilities management.
Operations Director
Target
01.2006 - 03.2010
- Senior leader supporting one Group Vice President, 64 stores, and 6 District Team Leaders
- Responsible for all aspects of store operations including guest experience, sales floor functions, and logistics
- Managed seasonal truck delivery flow projections, championed Back to School and Back to College Programs, and improved store process development
- Key achievements include leading the region and company in logistics productivity, achieving top operational scores, and providing training and support to peers.
Store Team Leader
Target
07.2003 - 01.2006
- Senior leader responsible for a $25M store with 7 direct reports, 21 mid-level department managers, and 200 team members
- Responsible for all aspects of store operational execution, payroll, staffing, talent management, merchandising, guest experience, and sales
- Key achievements include turning around the store's operational performance from worst in Company tp #1, achieving top performance in Red Card applications and penetration for the Group, and promoting 8 internal talent to higher positions.
District Manager Old Navy
Gap
07.2001 - 09.2002
- Senior leader responsible for a $50M district, 11 stores, 11 direct reports, 48 mid-level managers, and over 750 team members
- Responsible for all aspects of store operational execution, payroll, staffing, talent management, merchandising, guest experience, and sales
- Key achievements include successfully taking on the newly created District Manager role, hiring and promoting leaders, and achieving top performance in credit and payroll goals.
General Manager of Gap, GapKids and BabyGap
Gap
01.1991 - 01.2001
- Senior leader responsible for a $6M store, 7 direct reports, and 100+ team members
- Responsible for all aspects of store operational execution, payroll, staffing, talent management, merchandising, guest experience, and sales
- Key achievements include achieving management excellence, leading in profitability and guest service, and opening a new store above company standards.
Owner Operator
Alpine Adventure Trails Tours
01.1996 - 05.2017
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Maintained detailed records of client preferences and requirements, delivering personalized service at every touch point.
- Coordinated complex multi-city itineraries that catered to individual preferences while maximizing group cohesion.
- Created comprehensive pre-travel documentation packages, equipping travelers with essential information before departure.
Education
BA Management: Business Administration and Leadership -
Warren National University
01.2010
Skills
- Customer Service Centric
- Leadership and People Development
- Strategic business planning
- Operations Management
- Profit and Loss Management
- Adaptable and Flexible
- Strong Communication Skillset
- New Business Development
- Cross-Functional Collaboration
- Project Oversight
- Brand Management
- Client Relationship Building
Community Service
- 10/2013, 10/2017, Macon Octoberfest, President, Raised $25,000 and generated over $600,000 in revenue for the city of Macon
- 03/2014, 10/2017, LH Harris Ecology Center, Secretary
- 04/2015, Dancing Stars of Central Georgia, Raised $11,000 for Georgia Chapter
- 2001, 2003, Historic Macon, President
- LH Harris Ecology, Founded 2 Non-Profits to raise money for Animal Welfare, Breast Cancer and Alzheimer’s- LH Harris Ecology & Macon Octoberfest
- Trulieve Georgia, Board of Directors
Timeline
Director of State
Trulieve
01.2023 - 09.2023
Senior Analyst, IPR Field Solutions- Western Division
Home Depot
09.2021 - 01.2023
District Director
Cost Plus World Market
08.2017 - 04.2021
District Director
Victoria's Secret
05.2016 - 06.2017
Property Management Director
Target
03.2010 - 05.2014
Operations Director
Target
01.2006 - 03.2010
Store Team Leader
Target
07.2003 - 01.2006
District Manager Old Navy
Gap
07.2001 - 09.2002
Owner Operator
Alpine Adventure Trails Tours
01.1996 - 05.2017
General Manager of Gap, GapKids and BabyGap
Gap
01.1991 - 01.2001
BA Management: Business Administration and Leadership -
Warren National University