Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Kendrick Crotty

Dunnsville

Summary

Professional with strong background in warehouse operations. Demonstrates reliability and adaptability, consistently meeting and exceeding performance goals. Skilled in inventory management, forklift operation, and safety protocols. Known for effective teamwork and maintaining high standards in fast-paced environments. Looking forward to new opportunities.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Warehouse employee

Amazon
08.2019 - 04.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Enhanced communication within the warehouse team through regular meetings, clear task assignments, and open feedback channels.
  • Reduced product damage during transportation by implementing effective packing methods and material handling procedures.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Helped train new employees in safe practices and warehouse procedures.

Seafood Manager

Kroger
08.2008 - 08.2019
  • Delivered superior service to customers during high-volume hours to cultivate a great reputation for the company.
  • Directed the daily work schedules of seafood department employees.
  • Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
  • Informed customers about available seafood choices and convenience items.
  • Stocked and rotated seafood merchandise in accordance with company standards on merchandise presentation, safety, sanitation and customer service.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Cultivated lucrative relationships with clients through active engagement, issue resolution and natural talents.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Parts Counterman

National Automotive Parts Association
10.1991 - 07.2008
  • Gathered pertinent information to place orders for parts department, customers and mechanics.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand.

Education

High School Diploma -

Henrico High School
Richmond, VA

Skills

  • Customer service expertise
  • Effective communication
  • Staff training and development
  • Leadership skills
  • Dependability and reliability
  • Team collaboration
  • Loading and unloading operations
  • Shipping and receiving logistics
  • Warehouse management
  • Pallet jack operation
  • Pallet building skills
  • Barcode scanning proficiency

Awards

The Presidents Award in excellent customer service from Kroger- 2 years

Certification

  • Forklift operator, TDR, and Robot area Licenses - 2019-2025

Timeline

Warehouse employee

Amazon
08.2019 - 04.2025

Seafood Manager

Kroger
08.2008 - 08.2019

Parts Counterman

National Automotive Parts Association
10.1991 - 07.2008

High School Diploma -

Henrico High School

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Kendrick Crotty