LISA HAYNES

· Responsible for organizing hotel accommodation and catering for the Digital Teaching and Learning Departments conferences and meetings state-wide.

· Process invoices for payment of hotel rooms and catering through E-Procurement and NINTEX.

· Reconcile and code Government Credit Card charges for monthly close-out.

· Help with the set-up of equipment and workstations for events and conferences.

· Communicated with clients to find a design layout best suited for client needs and location.

· Researched furniture materials and suggested pieces to clients based on budget and want.

· Used blueprints to choose furniture needed per room type for clients to review and approve.

· Worked within budgetary constraints to advise quality and design of furniture hotels.

· Offered valued engineered option if current over current budget.

· Updated customers on scheduled deliveries of furniture to hotels.

· Followed up with clients after installation and delivery to gauge customer satisfaction.

· Maintained up-to-date knowledge of competitor products and pricing in market served

· Managed accounts to retain existing relationships and grow share of business

· Demonstrated products to show potential customers benefits and advantages and encourage purchases

· Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

· Process payments from insurance companies to patient's accounts

· Contact the hospital records department for up-to-date insurance information

· Answer patient's questions regarding billing

· Process payments from patients directly.

· Managed Inventory for 6 locations

· Performed monthly inventory checks for 6 locations

· Transferred inventory from one store to another

· Received inventory daily.

· Performed customer service by answering questions regarding customer billing.

· Adjusted customer accounts on a one-on-one basis.

· Assisted sales representatives with setting up new accounts.

· Filed new customer contracts.

· Assisted cashiers at 6 other locations when they experienced computer issues.

· Assisted customers by taking their payment and processing it into our computer system.

· Performed customer service by answering questions regarding customer billing.

· Assisted sales representatives with setting up new accounts.

· Assisted customers by checking out their order in a friendly and

· courteous manner

· Stocked from check-outs when needed

· Assisted customer service associates with price checks and put backs.