Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Hedrick

Pylesville,MD

Summary

As a seasoned Restaurant Owner at Taylor Haus Restaurant, I excelled in staff supervision and business planning, enhancing customer satisfaction and loyalty. My proactive management and financial acumen led to significant profitability improvements, showcasing my reliability and strategic thinking in small business operations.

Overview

19
19
years of professional experience

Work History

Restaurant Owner

Taylor Haus Restaurant, Self Employed
08.2005 - 10.2024
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

High School Diploma -

North Harford High
Pylesville, MD
05-1981

Skills

  • Staff supervision
  • Business planning
  • Customer engagement
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash register operation
  • Payment processing
  • Product restocking
  • Honest and dependable
  • Financial records oversight
  • Receipt handling
  • Small business operations
  • Accounting oversight

Timeline

Restaurant Owner

Taylor Haus Restaurant, Self Employed
08.2005 - 10.2024

High School Diploma -

North Harford High

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Lisa Hedrick