Lisa Helkenberg

Commands, plans, coordinates and directs the activities of the department involving a wide range of administrative functions and programs. Carries out supervisory responsibility including but not limited to: assisting with the hiring process; coordination of training, planning, assigning and directing work; appraising performance; recognition and discipline, addressing complaints and resolving problems. Establishes and maintains programs/relationships for community relations. Assists in planning of long-range goals, objectives, organization structure, and overall direction. Plans and manages security, public service and many other police force activities. Manages, supervises, evaluates, delegates, and motivates others. Represents the department at various functions by making speeches at civic and business associations, meetings with members of the community and other public officials. Plans, allocates , and monitors time, people, equipment and other resources. Assigned many projects for 911 and dispatch center. Helps coordinate new projects/programs to improve the efficiency of the department. Stays up to date with department policies/procedures and local, state and national laws and trends. Familiar with policy and programs used in the event of severe weather. Acts as superior for temporary period in the absence of the Chief of Police.

Carried out supervisory responsibility in accordance with department policies, procedures and applicable laws, including: training in job skills; planned, assigned and directed work; appraised performance; addressed complaints and resolved problems. Monitored the performance of unit; coached, counseled, mentored and trained personnel as needed. Field Training Officer for new officers; orientation, instruction and training in radio traffic, procedures for arresting persons, use of force, report writing, application of laws and instruction in other areas of practical law enforcement. Monitored and corrected performance deficiencies, provided feedback and took corrective action. Served as mentor and role model to junior officers.

Mentored junior officers, fostering professional growth and encouraging career advancement within the force. Developed and maintained positive relationships with community members. Answered emergency calls for help from citizens and business owners.

Patrolman II

Aug/2005 to June/2008 (Promoted to Lieutenant)

Took over Training Officer Duties in 2005

Patrolman I

Jan/2004 to Aug/2005 (Promoted to Patrolman II earlier that the 2 year requirement)

Dispatcher

Aug/2003 to Jan/2004 (tested and passed for Patrolman position)