Lisa Hennick
Ocala,FL
Summary
Procurement office manager recognized for exceptional productivity and efficient task execution. Specialized in strategic sourcing, contract negotiation, and supplier relationship management. Proven leadership in communication and problem-solving, driving seamless operations and successful project outcomes.
Overview
37
37
years of professional experience
Work History
Procurement Team Lead/Office Manager
Copart, Inc
Dallas, US
10.2021 - Current
- Lead procurement team in sourcing materials for vehicle auction services.
- Trained team members on procurement best practices, enhancing team knowledge and compliance.
- Developed and maintained supplier relationships, ensuring timely delivery of quality supplies.
- Implemented process improvements to enhance overall procurement efficiency.
- Perform daily seller reviews to enforce SLAs, track SLA compliance rate, average time-to-resolution for breaches, number of repeat incidents, and trend indicators; escalate systemic issues and coordinate remediation.
- Monitored and analyzed operations performance metrics, identifying trends to drive continuous improvement.
- Facilitate daily engagement with insurance company adjusters and claim representatives to ensure compliance with service level agreements.
- Generated monthly reports detailing production outcomes and reject rates.
- Adhered to internal cycle times and compliance with audit standards.
Human Resources Training Liaison / Documents and Records Specialist
Veterans Trading Company
Ocala, US
01.2018 - 10.2021
- Maintain the company's Learning Management System - employee training and certifications and the document control program regarding organizational policies, procedures, standard processes and visual aids to ensure compliance to certified organizational standard.
- Assist and support organizational programs such as Performance Management Teams (PMTs), Lean Events and Continuous Improvement Activities.
- Assisted quality management in administering internal and external quality audits, ensuring compliance with standards and protocols.
- Assist and support quality management in the administration of the organization’s approved suppliers listing (ASL).
- Develop, populate, and maintain quality data collection dashboards in the support of quality department data analysis activities.
- Scheduled and developed meeting agendas for quality department discussions, ensuring structured and productive meetings. for quality departmental meetings and teleconferences.
- Prepare reports, memos, letters, meeting minutes, using computerized software, spreadsheets, databases, or presentation software.
- Maintained quality departmental records and retention procedures to ensure proper identification, electronic filing, and security from corruption or damage.
Material Handler/ Defective Parts
E-One
Ocala, US
12.2016 - 01.2018
- Monitored defective parts and rework activity, facilitating potential recovery from suppliers.
- Inspected incoming deliveries for quality and quantity, ensuring prompt identification of damage or order issues.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Communicated consistently with suppliers to ensure smooth operations and timely deliveries.
- Maintained records of warranty claims and RMA numbers to streamline processing.
- Evaluated warranty recovery process, pinpointing areas for improvement.
Army Recruiter / Logistics Management
U.S. Army
, US
01.1990 - 04.2013
- Conducted comprehensive candidate interviews to assess qualifications and fit.
- Screened, interviewed and negotiated offers with potential employee: able to source independently and find candidates for open positions.
- Streamlined recruitment processes by utilizing applicant tracking systems, enhancing overall efficiency.
- Collaborated with recruiting professionals and managers to schedule phone interviews, in-person meetings, and implement new employee orientations.
- Supervised duties involving request, receipt, storage, and issue of expendable supplies and equipment.
- Maintained organizational supply records and forms, received and inspected inventories for future deliveries, and managed accounting systems for supply management using computer applications.
- Provided technical guidance in areas of supply management; reviewed records and information documents for accuracy and completeness; coordinated supply activities; posted transactions to the organization and installation property books and supporting transaction files.
- Supervised supply and inventory control management duties, ensuring accuracy in records and documents, while recommending professional development activities for subordinates and advising the supply officer and commander.
Education
Associate - Human Resources Management
Ashworth University
Norcross, GA01-2012
Certificate - Data Entry
Western Area Career Center
Houston, PA01-1988
Diploma -
McGuffey High School
Claysville, PA01-1988
Skills
- Procurement management
- Supplier management
- Supplier Negotiation
- Supply chain
- Quality Assurance
- Quality Management
- Quality systems management
- Quality auditing
- Internal auditing
- Performance evaluation
- Order entry
- Microsoft Office
- Customer service
Timeline
Procurement Team Lead/Office Manager
Copart, Inc
10.2021 - Current
Human Resources Training Liaison / Documents and Records Specialist
Veterans Trading Company
01.2018 - 10.2021
Material Handler/ Defective Parts
E-One
12.2016 - 01.2018
Army Recruiter / Logistics Management
U.S. Army
01.1990 - 04.2013
Associate - Human Resources Management
Ashworth University
Certificate - Data Entry
Western Area Career Center
Diploma -
McGuffey High School