Lisa Herald

• Prepared and served food for students & staff
• Maintain a clean and sanitary workspace, including cleaning tables, counters, dishes, and equipment.
• Followed proper food handling and storage procedures to ensure food safety and prevent contamination.
• Understanding of proper food handling procedures and sanitation standards.
• Operated cash register, processed cash/check payments, and balanced the cash drawer.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support.
• Managed time efficiently in order to complete all tasks within timelines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.

Stay at home mom

• Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of auto loan processes.
• Analyzed credit reports to determine eligibility of applicants and capacity for auto loan products.
• Processed auto loans within in a timely, accurate, and fair proceedings.
• Conducted credit analyses on applicants to assess risk levels prior to approval decisions.
• Utilized loan origination software to process and track loan applications.
• Reviewed auto loan files for completeness, identified missing documentation, and generated condition lists for applicants.
• Handled any conditions sent from underwriting departments.
• Contributed to departmental goals by meeting or exceeding monthly quotas for auto loan approvals and fundings.
• Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
• Promoted a positive work environment through effective communication skills and teamwork.
• Worked with customers via telephone to answer questions, process transactions, and resolve issues.
• Provided exceptional customer service by addressing borrower concerns and resolving issues in a timely manner.
• Set up and completed loan submission packages.
• Provided quick turnaround times to maintain fast-past schedule.
• Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
• Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.

• Communicated requirements and title exception information to clients.
• Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
• Collaborated with real estate agents and lenders to expedite closing times on property sales.
• Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
• Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
• Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
• Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
• Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
• Checked signatures and legal descriptions for accuracy and integrity.
• Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
• Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
• Coordinated with agents, lenders, and buyers to ensure all documentation was completed accurately and on time for closings.
• Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
• Returned executed loan packages to lender for review and approval in accordance with lender instructions.

• Coordinate Chief of Anesthesia daily schedule and all correspondence.
• Assisted the Chief of Anesthesia with physicians & nurses vacation and days off request.
• Assisted the Chief of Anesthesia with calculating physicians incentives for each quarter.
• Coordinate all scheduling of physicians and nurses covering 24-hour coverage for two hospitals.
• Assisted with initial screening for open positions by setting up interviews, processing new hire paperwork and helping the CPA place them on payroll.
• Prepared correspondence, reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
• Safeguarded sensitive information by maintaining strict confidentiality in all aspects of administrative duties.
• Maintained a professional appearance of common areas including conference rooms and reception area, ensuring a welcoming environment for guests.
• Handled confidential and sensitive information with discretion and tact.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.