Lisa Heverly
Gautier,MS
Summary
Accomplished Visual Merchandising Manager skilled at increasing customer numbers and store revenues with attractive product displays. Adaptable to changing trends and competent in establishing clear directives with well-organized plans. Leads branding initiatives to create store looks and successfully promote over Number product lines. Well-organized and creative Merchandising professional successful at representing consumer tastes and needs in retail market. Accurately assess competition and pursues effective ways to boost sales and reinforce client brands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Visual Merchandising Manager
Belk Department Store
Gautier, MS
05.2022 - Current
- Innovated and simplified planograms and merchandising strategies to improve processes and results.
- Communicated visual merchandising information and standards via in-store training and regular meetings.
- Created look and feel of visual merchandising publications to better target specific audiences.
- Managed merchandising standards and maintained consistency across distribution channels.
- Ran new product launches with global, cohesive approach focused on delivering recognizable branding and exceeding revenue targets.
- Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Organized store merchandise racks by size, style, and color.
- Presented store update suggestions and layouts to management and stakeholders.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Created visual displays to highlight new and featured products.
- Developed merchandising strategy to efficiently move overstock.
- Utilized paper, fabric and props to create displays.
- Used props and lighting to enhance appearance and visibility of displays.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Investigated current trends and innovative techniques to create unique displays.
- Developed themes, props and lighting for merchandise displays.
- Proposed new ideas and concepts to enhance merchandise displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Collaborated with store managers to determine best placement for merchandise displays.
- Incorporated new design techniques to create innovative and eye-catching displays.
Instructor
Virginia College
Gautier, MS
09.2016 - 09.2019
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tested and evaluated students on materials presented in workshops and classes.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Oversaw curriculum development and implementation in alignment with best practices.
- Improved student performance by defining clear goals and communicating performance metrics.
- Optimized learning plans based on student performance and feedback.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Reviewed class and student records to identify improvement opportunities.
- Collaborated with administration to secure departmental budget increase.
- Increased student participation via engaging lectures and assignments.
- Promoted classroom safety, collaboration and best practices.
- Assisted students in retaining lecture information with creation of guides and course materials.
- Communicated student progress to parents and guardians for collaborative approach to educational goals.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Facilitated learning with creation of engaging written and oral assignments.
- Tested students to assess progress and adapted learning plans in alignment with performance.
Pharmacy Technician
United States Air Force, USAF
Biloxi, MS
09.1991 - 10.2011
- Counted, measured, and compounded medications following standard procedures.
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Developed and implemented improvements to pharmacy organization system.
- Set up and modified patient profiles to include current medications and insurance details.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Coordinated verification and filling of more than 1800 daily prescriptions in high-volume military pharmacy environment.
Pharmacy Technician
Walmart
Pascagoula, MS
03.2016 - 09.2016
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved third-party billing, computer system and customer service issues.
Education
Associates In Pharmacy - Pharmacy Technology
Community College of The Air Force
Montgomery, ALAssociates - Art
Mississippi Gulf Coast Community College
Perkinston, MSSkills
- Design Strategies
- Special Assignments
- Promotional Effectiveness Review
Certification
- Certified Pharmacy Technician Certification Board (PTCB),10053578 Expires May 2025
- Licensed Mississippi Board of Pharmacy -PT-204315 Expires March 2024
License
Mississippi Board of Pharmacy PT-204315 expires March 2024
Timeline
Visual Merchandising Manager
Belk Department Store
05.2022 - Current
Instructor
Virginia College
09.2016 - 09.2019
Pharmacy Technician
Walmart
03.2016 - 09.2016
Pharmacy Technician
United States Air Force, USAF
09.1991 - 10.2011
Associates In Pharmacy - Pharmacy Technology
Community College of The Air Force
Associates - Art
Mississippi Gulf Coast Community College
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