Lisa Hicks
Hartsville,SC
Summary
Dynamic and results-driven professional with a proven track record at AO Smith Quality Water Heaters. Skilled in manufacturing and component installations, I excel in optimizing production processes while ensuring workplace safety. Known for strong collaboration and training abilities, I consistently exceed project milestones and enhance team performance.
Overview
14
14
years of professional experience
Work History
Assembler
AO Smith Quality Water Heaters
07.2023 - Current
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to impleme~t assembly plans.
- Connected cables, tubes, and wiring according to specifications.
- Collaborated with team members to improve production processes and maintain quality standards.
- Trained new assembly personnel on proper use of equipment.
Shipping Clerk
Crown Health Care Laundry Services
06.2022 - 07.2023
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Ensured each cart contained the correct count of merchandise. Any overage was removed and any shortages were corrected before finalizing the shipping invoice.
Billing Manager
Gardner Farms LLC
07.2018 - 06.2022
- Reviewed billing problems, researched issues, and resolved concerns.
- Handled all the billing/BOL for a fleet of 28 trucks.
- Ensured all insurance need for the fleet were correct and up to date. Including IRP and IFTA.
- Familiar with Omnitracs and ITS Dispatch.
- Worked closely with customers to effectively resolve issues and complaints.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Accounting Assistant
Raceway Ford
09.2017 - 07.2018
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Handled all car deals, including down payments and keying in all sale paperwork.
- Took all incoming calls and directed them to the proper person.
Visual Merchandiser
Belk
12.2014 - 09.2017
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Monitored and replenished display inventory and restructured according to available stock.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Traveled to other stores to help complete projects and floor moves for upcoming visits.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
Assistant Store Manager
Dollar General
02.2013 - 08.2014
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Vendor check in, stocking and receiving of trucks.
Overnight Stocker and Receiver
Walmart
08.2011 - 01.2013
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Worked in receiving binning and picking merchandise.
Education
GED -
Darlington Adult Education
Darlington07-2002
Skills
- Manufacturing
- Component installations
- Welding tool operation
- Pneumatic tools use
- Workplace safety
Timeline
Assembler
AO Smith Quality Water Heaters
07.2023 - Current
Shipping Clerk
Crown Health Care Laundry Services
06.2022 - 07.2023
Billing Manager
Gardner Farms LLC
07.2018 - 06.2022
Accounting Assistant
Raceway Ford
09.2017 - 07.2018
Visual Merchandiser
Belk
12.2014 - 09.2017
Assistant Store Manager
Dollar General
02.2013 - 08.2014
Overnight Stocker and Receiver
Walmart
08.2011 - 01.2013
GED -
Darlington Adult Education
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