Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Hicks

Hartsville,SC

Summary

Dynamic and results-driven professional with a proven track record at AO Smith Quality Water Heaters. Skilled in manufacturing and component installations, I excel in optimizing production processes while ensuring workplace safety. Known for strong collaboration and training abilities, I consistently exceed project milestones and enhance team performance.

Overview

14
14
years of professional experience

Work History

Assembler

AO Smith Quality Water Heaters
07.2023 - Current
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Followed outlined specifications to impleme~t assembly plans.
  • Connected cables, tubes, and wiring according to specifications.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Trained new assembly personnel on proper use of equipment.

Shipping Clerk

Crown Health Care Laundry Services
06.2022 - 07.2023
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Ensured each cart contained the correct count of merchandise. Any overage was removed and any shortages were corrected before finalizing the shipping invoice.

Billing Manager

Gardner Farms LLC
07.2018 - 06.2022
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Handled all the billing/BOL for a fleet of 28 trucks.
  • Ensured all insurance need for the fleet were correct and up to date. Including IRP and IFTA.
  • Familiar with Omnitracs and ITS Dispatch.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Accounting Assistant

Raceway Ford
09.2017 - 07.2018
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Handled all car deals, including down payments and keying in all sale paperwork.
  • Took all incoming calls and directed them to the proper person.

Visual Merchandiser

Belk
12.2014 - 09.2017
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Traveled to other stores to help complete projects and floor moves for upcoming visits.
  • Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.

Assistant Store Manager

Dollar General
02.2013 - 08.2014
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Vendor check in, stocking and receiving of trucks.

Overnight Stocker and Receiver

Walmart
08.2011 - 01.2013
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Worked in receiving binning and picking merchandise.

Education

GED -

Darlington Adult Education
Darlington
07-2002

Skills

  • Manufacturing
  • Component installations
  • Welding tool operation
  • Pneumatic tools use
  • Workplace safety

Timeline

Assembler

AO Smith Quality Water Heaters
07.2023 - Current

Shipping Clerk

Crown Health Care Laundry Services
06.2022 - 07.2023

Billing Manager

Gardner Farms LLC
07.2018 - 06.2022

Accounting Assistant

Raceway Ford
09.2017 - 07.2018

Visual Merchandiser

Belk
12.2014 - 09.2017

Assistant Store Manager

Dollar General
02.2013 - 08.2014

Overnight Stocker and Receiver

Walmart
08.2011 - 01.2013

GED -

Darlington Adult Education
Lisa Hicks