Hi, I’m
Lisa Highsmith
Waco,TX
Summary
Enthusiastic individual in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2025
years of professional experience
Work History
Dollar General
Assistant Manager
Job overview
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Evaluated employee performance and developed improvement plans.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Best GDR /Aaron
Assistant Manager
06.2010 - 10.2024
Job overview
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Skills
Team Leadership
- Problem-solving
- Workforce Management
- Effective Conflict Management
- Customer Engagement Expertise
- Performance Evaluation
- and organization
- Adaptability and flexibility
- Customer Service Expertise
- Documentation Management
- Customer relationship management (CRM)
- s
- Reporting and documenting
- Active listening
- Professional and courteous
- and satisfaction
- Employee performance evaluations
- Product and service sales
- and organization
- Staff management
- Operations management
- Retail operations management
- Teamwork and collaboration
- Customer service and satisfaction
- Multitasking and organization
- Computer skills
- Process improvement strategies
- Work Planning and Prioritization
- Decision-making
- Hiring and training
- Sales strategies
- Negotiation
- Schedule oversight
Education
College of The MainlandTexas City, TX
from AP College Course
Timeline
Assistant Manager
Best GDR /Aaron
06.2010 - 10.2024
College of The Mainland
from AP College Course
Assistant Manager
Dollar General
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