Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Work Availability
Timeline
Generic
Lisa Hill

Lisa Hill

Hamilton,MS

Summary

An expert in EMR technology, customer support, and healthcare administration Eager to ensure smooth organizational operations, streamline administrative processes, and provide exceptional customer service by utilizing superior problem-solving, communication, and time management skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Door Assembler

Roofmart-Vernon, AL
08.2023 - Current
  • Competences with both power and hand tools.
  • Physical endurance and strength.
  • Awareness of safety rules and procedures.
  • Accuracy and attention to detail
  • Capacity to function both alone and together.
  • Proficiency in communication.
  • Willingness to learn new skills and techniques.
  • Capacity to troubleshoot and solve issues as they arise.
  • Completed durable assemblies and subassemblies with hand and power tools.

Grinder

Columbus Roll Shop-Columbus, MS
03.2023 - 08.2023
  • Check bars for damage and then grind off any imperfections.
  • Use lockout/tag out processes.
  • Moving necessary inventory and parts to and from weld department.
  • Performing precise smoothing, sharpening, polishing, or grinding on a range of welded assemblies.
  • Used dry or liquid media to clean or prepare parts and finish operations.
  • Kept equipment in good working order by calibrating settings and performing minor maintenance.

General Cleaner

IH Services, Inc-Tupelo, MS
07.2022 - 03.2023
  • Clean restrooms, locker rooms, break rooms at cooper tire, time management
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Invoice Clerk/ Administration

Columbus Marble Works-Columbus, MS
07.2021 - 03.2022
  • Pay bills, invoices, customer service, banking reconciliations, billing, organization, filing, payroll
  • Managed invoicing and payment processing operations.
  • Executed billing tasks and recorded information in company databases.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Reviewed invoices for accuracy and completeness prior to issuing payments.

Medical Research Assistant

Clinilabs Drug Development Corporation-Englishtown, NJ
04.2019 - 10.2019

Vitals, drew blood and samples, other test to get data

  • Designed, constructed and implemented research proposals, protocols and procedures.
  • Conducted experiments to evaluate efficacy of drug treatments for various diseases.
  • Gathered and evaluated quality assurance data to identify issues and improve process efficiency.
  • Performed data analysis and interpretation of results from clinical trials and epidemiological studies.

Medical Assistant

Dr sakashi pawa md-Toms River, NJ
03.2018 - 04.2019
  • Electronic medical records input, Billing, Insurance verification, Check-in and check-out
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Verified patient insurance coverage and collected required co-payments.
  • Performed medical records management, including filing, organizing and scanning documents.

Insurance Agent

rescue health group-Lakewood, NJ
03.2017 - 08.2018
  • Help Customers with finding right insurance for their state with what needed
  • Would transfer to license agent to finalize
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Store Manger

Dunkin' Donuts-New Jersey
06.2006 - 08.2018
  • Managed daily operations, administrative duties, scheduling, and sales
  • Interviewed, hired, trained, and supervised new associates, staff members and employee
  • Performed official money count every day
  • Coordinated schedules and assigned employee shifts
  • Conducted training sessions
  • Ensured consistent store productivity and metrics that increased sales and profitability
  • Demonstrated excellent people skills in both client and employee relationships
  • Time management
  • Voted best location of year

Education

Bachelor's degree - Healthcare Administration

UAGC
Tucson, AZ
11.2023

Associate's degree - Medical Assisting

American institute
Toms River, NJ
04.2019

Skills

  • Extensive range of skills and experience in various areas including Microsoft Office suite, QuickBooks, medical terminology, accounting, documentation review, communication skills, medical office experience, retail sales, cash handling, vital signs, administrative work, recruiting, phone etiquette, meal preparation, quality assurance, and many others Proficiency spans across multiple sectors such as medical, retail, management, customer service, manufacturing, and more Equipped with diverse set of computer and hand tool skills and have strong foundation in areas such as HIPAA, ICD-10, EMR systems, and OSHA Professional tone demonstrates high level of expertise and adaptability for various roles and responsibilities

Certification

  • CPR Certification
  • BLS Certification
  • AED Certification
  • Driver's License
  • ServSafe

Assessments

  • Customer service, Proficient, 05/01/21, Identifying and resolving common customer issues
  • Cooking skills: Basic food preparation, Proficient, 03/01/24, Preparing food, using cooking equipment, and converting ingredient measurements
  • Work style: Reliability, Proficient, 08/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Work style: Professionalism, Proficient, 12/01/22, Tendency to be accountable, professional, open to feedback, and act with integrity at work
  • Medical receptionist skills, Proficient, 05/01/22, Managing physician schedules and maintaining accurate patient records
  • Work style: Conscientiousness, Proficient, 08/01/22, Tendency to be well-organized, rule-abiding, and hard-working
  • Retail customer service, Proficient, 10/01/22, Responding to customer situations in a retail setting
  • Scheduling, Proficient, 02/01/22, Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • Protecting patient privacy, Proficient, 04/01/22, Understanding privacy rules and regulations associated with patient records
  • Attention to detail, Proficient, 05/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Work motivation, Proficient, 04/01/22, Level of motivation and discipline applied toward work
  • Medical billing, Proficient, 04/01/22, Understanding the procedures and forms used for medical billing
  • Delivery driver, Proficient, 05/01/23, Interpreting instructions or signs and solving problems
  • Front desk agent (hotel), Proficient, 05/01/21, Selecting hotel rooms based on verbal requests and identifying errors in hotel data

Personal Information

Willing To Relocate: Anywhere

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Door Assembler

Roofmart-Vernon, AL
08.2023 - Current

Grinder

Columbus Roll Shop-Columbus, MS
03.2023 - 08.2023

General Cleaner

IH Services, Inc-Tupelo, MS
07.2022 - 03.2023

Invoice Clerk/ Administration

Columbus Marble Works-Columbus, MS
07.2021 - 03.2022

Medical Research Assistant

Clinilabs Drug Development Corporation-Englishtown, NJ
04.2019 - 10.2019

Medical Assistant

Dr sakashi pawa md-Toms River, NJ
03.2018 - 04.2019

Insurance Agent

rescue health group-Lakewood, NJ
03.2017 - 08.2018

Store Manger

Dunkin' Donuts-New Jersey
06.2006 - 08.2018

Bachelor's degree - Healthcare Administration

UAGC

Associate's degree - Medical Assisting

American institute
Lisa Hill