Lisa Hite
Ririe,ID
Summary
Dynamic professional with extensive experience in customer service and team collaboration, notably at Walmart. Proven ability to enhance customer satisfaction through exceptional service and effective cash handling. Skilled in problem-solving and time management, consistently achieving operational goals while fostering a positive team environment. Reliable and goal-oriented, dedicated to driving business success.
Overview
25
25
years of professional experience
Work History
Remodel/Sales Associate
Walmart
02.2025 - 05.2025
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays to ensure product visibility and accessibility for customers.
- Operated cash register efficiently, handling transactions accurately and managing customer payments.
- Collaborated with team members to restock shelves promptly and maintain inventory levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Youth Councelor
Mingus Mountain Youth Treatment Center
04.2024 - 08.2024
- Facilitated group activities to promote social skills and emotional development.
- Assisted in implementing individualized treatment plans for at-risk youth.
- Monitored daily routines, ensuring safety and adherence to program guidelines.
- Collaborated with multidisciplinary teams to assess client progress and needs.
- Provided crisis intervention support to maintain a safe environment.
- Documented behavioral observations and reported concerns to supervisory staff.
Owner
Lisa Hite and Stephany Dunn
09.2019 - 09.2020
- Optimized scheduling processes to balance workload among team members effectively.
- Trained staff on customer service best practices and product knowledge for improved client interactions.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
Manager/Head Bartender
Corral Bar And Grill
10.2000 - 11.2006
- Oversaw daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and executed staff scheduling to maximize coverage during peak hours.
- Coordinated special events, driving increased patronage and community engagement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Soquel High School
Soquel, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Goal oriented
- Cash handling
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
Timeline
Remodel/Sales Associate
Walmart
02.2025 - 05.2025
Youth Councelor
Mingus Mountain Youth Treatment Center
04.2024 - 08.2024
Owner
Lisa Hite and Stephany Dunn
09.2019 - 09.2020
Manager/Head Bartender
Corral Bar And Grill
10.2000 - 11.2006
High School Diploma -
Soquel High School