Lisa Hoeppner
Dental Front Office Billing
Castaic,CA
Summary
Dynamic administrative professional and leader with 17+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
16
16
years of professional experience
Work History
Office Administrator
Smiling Seal Pediatric Dentistry
Valencia , CA
09.2016 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions. Post all insurance payments. Make weekly office deposits.
Treatment Coordinator
Dr Ronald Singer
Valencia , CA
11.2000 - 05.2011
- Helped patients complete necessary medical forms and documentation.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office bookkeeping with insurance billing and patient payments.
Education
No Degree - Administrative Medical Assistance Certificate
College of The Canyons
Valencia, CASkills
- Regulatory Compliance
- Microsoft Office Suite
- Schedule Coordination
- Team Building
- Complex Problem Solving
- Accounts Payable and Receivable
- Mail and Package Distribution
- Account Reconciliation
- Research and Analysis
- Diligent Follow Through
- Documentation and Recordkeeping
- Administration and Operations
- Adaptable and Resilient
- Honesty and Integrity
- Multitasking and Prioritization
- Friendly and Relatable
- Verbal and Written Communication
Timeline
Office Administrator
Smiling Seal Pediatric Dentistry
09.2016 - Current
Treatment Coordinator
Dr Ronald Singer
11.2000 - 05.2011
No Degree - Administrative Medical Assistance Certificate
College of The Canyons
Similar Profiles
Anita KorzenieckaAnita Korzeniecka
Dental Assistant at Dr Stefan Piszczek-Strat Smiling DentistryDental Assistant at Dr Stefan Piszczek-Strat Smiling Dentistry
Hannah DavesHannah Daves
Front Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental GroupFront Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental Group
Ashley Bautista JimenezAshley Bautista Jimenez
Patient Care Coordinator at Southpark Pediatric DentistryPatient Care Coordinator at Southpark Pediatric Dentistry