Lisa Hofstetter
Davie,FL
Summary
Dynamic Event Coordinator with a proven track record at St. Bonaventure Church and School, excelling in event logistics and client relationship development. Skilled in budget management and vendor relations, I consistently elevate guest experiences through creative event concepts and meticulous planning, ensuring successful outcomes and high client satisfaction.
Overview
26
26
years of professional experience
Work History
Event Coordinator
St Bonaventure Church and School
10.2021 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
- Coordinated with security services to ensure safety of attendees, addressing potential risks and compliance issues.
- Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
- Led cross-functional teams, ensuring clear communication and cohesive efforts towards event success.
- Streamlined vendor selection and negotiation, ensuring high-quality services while adhering to budget constraints.
- Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives.
- Coordinated large-scale corporate events, ensuring seamless execution and attendee satisfaction.
- Trained and supervised event staff to complete tasks on time.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed creative themes for events and created related activities to engage attendees.
- Created detailed timelines and budgets for events to meet all deadlines.
- Developed detailed event reports, documenting all aspects of each event.
Administrative Assistant
St. Bonaventure Church and School
10.2011 - 10.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
Front of House Team Leader
TGI Fridays
02.2015 - 03.2020
- Implemented new processes to reduce wait times and improve overall guest satisfaction.
- Handled cash transactions accurately, balancing registers at the end of each shift and preparing deposits as required.
- Ensured compliance with local health codes and safety regulations in all front of house areas.
- Trained team members on company policies and procedures to maintain a consistent guest experience.
- Mentored new employees, fostering a positive work environment and supporting professional growth.
Server and Bartender
TGI Fridays
01.2000 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Science - Culinary Arts
Johnson & Wales University
Charleston, SC06-1989
Skills
- Event planning
- Guest relations
- Vendor relations
- Fundraising
- Onsite execution
- Budget management
- Catering coordination
- Post-event analysis
- Staff management
Timeline
Event Coordinator
St Bonaventure Church and School
10.2021 - Current
Front of House Team Leader
TGI Fridays
02.2015 - 03.2020
Administrative Assistant
St. Bonaventure Church and School
10.2011 - 10.2021
Server and Bartender
TGI Fridays
01.2000 - 03.2020
Associate of Science - Culinary Arts
Johnson & Wales University
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