Lisa Hogan
Fayetteville,WV
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Fresenius Medical Care
02.2009 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Handled scheduling for Director of Operations calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files and updated spreadsheets to support Director of Operations and boost team productivity.
- Scheduled appointments and handled calenders for Director of Operations.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Organized and coordinated conferences and monthly meetings.
Patient Care Technician
Fresenius Medical Care
03.1997 - 08.1998
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
High School Diploma -
Fayetteville High School
Fayetteville05.1990
Skills
- Senior Leadership Support
- Technical Support
- Business Planning
- Phone Call Answering
- Administrative Support
- Records Management Systems
- Account Balancing
- Self Starter
- Critical Thinking
- Budgeting
- Data Collection
- Bookkeeping
- Accounting Support
- Excel Spreadsheets
- Recordkeeping
- Payroll and Benefits Administration
- PeopleSoft HRMS
- Prioritizing Patients
- Filing
- Workflow Planning
- Time Management
- Schedule Management
- Data Management
- Records Management
- Spreadsheets
- Account Reconciliation
Timeline
Administrative Assistant
Fresenius Medical Care
02.2009 - Current
Patient Care Technician
Fresenius Medical Care
03.1997 - 08.1998
High School Diploma -
Fayetteville High School
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